Generic Credit Card Error

Hi Janna,

Payment Methods also have to be added to the User Group in Security, outside of the control group. This is done in the Users module of the Security Application. There is a button called Payment Method beneath the list of User Groups.

Hope that does the trick!

frannie

Hi Janna,

We're getting the same error here, were you able to fix this in the end? We've added payment method control groups / added the payment method in security but still getting the error!

Thanks,

Chloe

Hi Janna,

We're getting the same error here, were you able to fix this in the end? We've added payment method control groups / added the payment method in security but still getting the error!

Thanks,

Chloe

From: Janna Ellis <bounce-jannaellis6942@tessituranetwork.com>
Sent: 3/26/2015 10:08:58 AM

We are a consortium and have several different payment method groups. I am in the process of setting up the Generic Credit Card payment for each group. The new payment methods work fine for me under System Admin controls but do not work for the users under their User group log ins or for me when I log in as one of their user groups. I have made sure that the Generic Credit Card method shares the correct and corresponding control group and payment method group so I don't know what control grouping that I must be missing. When selecting the Generic CC method we get teh following error:

No Valid payment method was found for account type 1 and payment method group 79 and use_with_credit_card_reader = "N'

Since it works fine when I am logged in as System Admin I believe the set up is correct. I must be missing something in the control grouping. Any ideas?

Thanks,

Janna

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!