We are a consortium and have several different payment method groups. I am in the process of setting up the Generic Credit Card payment for each group. The new payment methods work fine for me under System Admin controls but do not work for the users under their User group log ins or for me when I log in as one of their user groups. I have made sure that the Generic Credit Card method shares the correct and corresponding control group and payment method group so I don't know what control grouping that I must be missing. When selecting the Generic CC method we get teh following error:
No Valid payment method was found for account type 1 and payment method group 79 and use_with_credit_card_reader = "N'
Since it works fine when I am logged in as System Admin I believe the set up is correct. I must be missing something in the control grouping. Any ideas?
Thanks,
Janna
Hi Janna,
Payment Methods also have to be added to the User Group in Security, outside of the control group. This is done in the Users module of the Security Application. There is a button called Payment Method beneath the list of User Groups.
Hope that does the trick!
frannie