Hi everyone,
I am in need of a fix for Overselling. We are a Museum with a Planetarium with fixed seating. Our members get free tickets, and often times get tickets, but then don't show up for the performance.
Is there a way to open those seats back up, so we can re-sell them to other guests? (Returning the unused tickets is not really an option, since I don't know who used their tickets and who didn't)
Thanks,
Lauren
Hi everyone, I am in need of a fix for Overselling. We are a Museum with a Planetarium with fixed seating. Our members get free tickets, and often times get tickets, but then don't show up for the performance. Is there a way to open those seats back up, so we can re-sell them to other guests? (Returning the unused tickets is not really an option, since I don't know who used their tickets and who didn't) Thanks, Lauren This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
You could actually double manifest your hall on the same map. This would involve twice as many screens for the seating. Then just kill the extra maps and open seats on the second map as needed.
It’s the same concept that Ticketmaster would use to sell Wheelchair locations in the olden days.
Have a great day!
Nicole
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lauren Kelly Sent: Wednesday, March 26, 2014 1:26 PM To: Nicole Keating Subject: Re: [Tessitura Ticketing Forum] Quickly adding seats for overselling
Janna, How do you do that? Do you mean that you just raise the capacity of the venue to sell more seats, even though they are the same seats you have already sold? Thanks, L.
From: "Janna Ellis" <bounce-jannaellis6942@tessituranetwork.com> To: lkelly@cmnh.org Sent: Wednesday, March 26, 2014 12:51:51 PM Subject: Re: [Tessitura Ticketing Forum] Quickly adding seats for overselling
We have a similar situation for our Cabaret. We always have some seats in the facility that have production kill holds so when this issue arises the box office can quickly unhold those seats and over sale a performance.
Janna
On Mar 26, 2014, at 12:18 PM, "Lauren Kelly" <bounce-laurenkelly5154@tessituranetwork.com> wrote:
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Janna, How do you do that? Do you mean that you just raise the capacity of the venue to sell more seats, even though they are the same seats you have already sold? Thanks, L. From: "Janna Ellis" <bounce-jannaellis6942@tessituranetwork.com> To: lkelly@cmnh.org Sent: Wednesday, March 26, 2014 12:51:51 PM Subject: Re: [Tessitura Ticketing Forum] Quickly adding seats for overselling We have a similar situation for our Cabaret. We always have some seats in the facility that have production kill holds so when this issue arises the box office can quickly unhold those seats and over sale a performance. Janna On Mar 26, 2014, at 12:18 PM, "Lauren Kelly" <bounce-laurenkelly5154@tessituranetwork.com> wrote: Hi everyone, I am in need of a fix for Overselling. We are a Museum with a Planetarium with fixed seating. Our members get free tickets, and often times get tickets, but then don't show up for the performance. Is there a way to open those seats back up, so we can re-sell them to other guests? (Returning the unused tickets is not really an option, since I don't know who used their tickets and who didn't) Thanks, Lauren This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!