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Quickly adding seats for overselling

Lauren Kelly
$organization

Hi everyone,

I am in need of a fix for Overselling. We are a Museum with a Planetarium with fixed seating. Our members get free tickets, and often times get tickets, but then don't show up for the performance.

Is there a way to open those seats back up, so we can re-sell them to other guests? (Returning the unused tickets is not really an option, since I don't know who used their tickets and who didn't)

Thanks,

Lauren

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  • $organization
    Janna,
    How do you do that? Do you mean that you just raise the capacity of the venue to sell more seats, even though they are the same seats you have already sold?

    Thanks,
    L.

    From: "Janna Ellis" <bounce-jannaellis6942@tessituranetwork.com>
    To: lkelly@cmnh.org
    Sent: Wednesday, March 26, 2014 12:51:51 PM
    Subject: Re: [Tessitura Ticketing Forum] Quickly adding seats for overselling

    We have a similar situation for our Cabaret. We always have some seats in the facility that have production kill holds so when this issue arises the box office can quickly unhold those seats and over sale a performance.  

    Janna



    On Mar 26, 2014, at 12:18 PM, "Lauren Kelly" <bounce-laurenkelly5154@tessituranetwork.com> wrote:

    Hi everyone,

    I am in need of a fix for Overselling. We are a Museum with a Planetarium with fixed seating. Our members get free tickets, and often times get tickets, but then don't show up for the performance.

    Is there a way to open those seats back up, so we can re-sell them to other guests? (Returning the unused tickets is not really an option, since I don't know who used their tickets and who didn't)

    Thanks,

    Lauren




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization
    Janna,
    How do you do that? Do you mean that you just raise the capacity of the venue to sell more seats, even though they are the same seats you have already sold?

    Thanks,
    L.

    From: "Janna Ellis" <bounce-jannaellis6942@tessituranetwork.com>
    To: lkelly@cmnh.org
    Sent: Wednesday, March 26, 2014 12:51:51 PM
    Subject: Re: [Tessitura Ticketing Forum] Quickly adding seats for overselling

    We have a similar situation for our Cabaret. We always have some seats in the facility that have production kill holds so when this issue arises the box office can quickly unhold those seats and over sale a performance.  

    Janna



    On Mar 26, 2014, at 12:18 PM, "Lauren Kelly" <bounce-laurenkelly5154@tessituranetwork.com> wrote:

    Hi everyone,

    I am in need of a fix for Overselling. We are a Museum with a Planetarium with fixed seating. Our members get free tickets, and often times get tickets, but then don't show up for the performance.

    Is there a way to open those seats back up, so we can re-sell them to other guests? (Returning the unused tickets is not really an option, since I don't know who used their tickets and who didn't)

    Thanks,

    Lauren




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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