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Inactive Constituency

Sabina Spilkin
$organization

We ran into a new issue in V11.0.4 manually adding a constituency to a patron record. When a patron had inactive constituency ('Board Member' for example) , we were not able to add the same constituency with a new start date. Invalid Entry error message pops up ' Constituent already has a constituency of this type'.

Any suggestions?

 

Thank you,
Sabina

  • $organization

    Hi Sabina,

    A single constituency can only be assigned once per patron, regardless on if it has been inactivated. I think most have gotten around this issue by creating a "Former" and a "Current" version of the constituency.

    I know it has been an enhancement request in the past to be able to assign a constituency multiple times, but I don't know where that request stands.

    Cheers!

  • $organization

    Thank you !

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ryan Rowell
    Sent: Thursday, May 09, 2013 1:00 PM
    To: Sabina Spilkin
    Subject: Re: [Tessitura Technical Forum] Inactive Constituency

     

    Hi Sabina,

    A single constituency can only be assigned once per patron, regardless on if it has been inactivated. I think most have gotten around this issue by creating a "Former" and a "Current" version of the constituency.

    I know it has been an enhancement request in the past to be able to assign a constituency multiple times, but I don't know where that request stands.

    Cheers!

    From: Sabina Spilkin <bounce-sabinaspilkin7252@tessituranetwork.com>
    Sent: 5/9/2013 1:54:48 PM

    We ran into a new issue in V11.0.4 manually adding a constituency to a patron record. When a patron had inactive constituency ('Board Member' for example) , we were not able to add the same constituency with a new start date. Invalid Entry error message pops up ' Constituent already has a constituency of this type'.

    Any suggestions?

     

    Thank you,
    Sabina




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