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Inactive Constituency

Sabina Spilkin
$organization

We ran into a new issue in V11.0.4 manually adding a constituency to a patron record. When a patron had inactive constituency ('Board Member' for example) , we were not able to add the same constituency with a new start date. Invalid Entry error message pops up ' Constituent already has a constituency of this type'.

Any suggestions?

 

Thank you,
Sabina

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  • $organization

    Thank you !

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ryan Rowell
    Sent: Thursday, May 09, 2013 1:00 PM
    To: Sabina Spilkin
    Subject: Re: [Tessitura Technical Forum] Inactive Constituency

     

    Hi Sabina,

    A single constituency can only be assigned once per patron, regardless on if it has been inactivated. I think most have gotten around this issue by creating a "Former" and a "Current" version of the constituency.

    I know it has been an enhancement request in the past to be able to assign a constituency multiple times, but I don't know where that request stands.

    Cheers!

    From: Sabina Spilkin <bounce-sabinaspilkin7252@tessituranetwork.com>
    Sent: 5/9/2013 1:54:48 PM

    We ran into a new issue in V11.0.4 manually adding a constituency to a patron record. When a patron had inactive constituency ('Board Member' for example) , we were not able to add the same constituency with a new start date. Invalid Entry error message pops up ' Constituent already has a constituency of this type'.

    Any suggestions?

     

    Thank you,
    Sabina




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Thank you !

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ryan Rowell
    Sent: Thursday, May 09, 2013 1:00 PM
    To: Sabina Spilkin
    Subject: Re: [Tessitura Technical Forum] Inactive Constituency

     

    Hi Sabina,

    A single constituency can only be assigned once per patron, regardless on if it has been inactivated. I think most have gotten around this issue by creating a "Former" and a "Current" version of the constituency.

    I know it has been an enhancement request in the past to be able to assign a constituency multiple times, but I don't know where that request stands.

    Cheers!

    From: Sabina Spilkin <bounce-sabinaspilkin7252@tessituranetwork.com>
    Sent: 5/9/2013 1:54:48 PM

    We ran into a new issue in V11.0.4 manually adding a constituency to a patron record. When a patron had inactive constituency ('Board Member' for example) , we were not able to add the same constituency with a new start date. Invalid Entry error message pops up ' Constituent already has a constituency of this type'.

    Any suggestions?

     

    Thank you,
    Sabina




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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