Upgrading network - recommendations

I would like ot know if there is a "recommended" hardware structure for Tessitura for v11 and forward. We are looking at upgrading our environment to support v11, and I would appreciate hearing from others that are running consortiums on how they have built out their racks. In our environment we have physical separate servers for each "component"; Live, Test, CC Server. I know a large number of organizations virtualize now, so what all are you including in your virtualized servers? Are you putting Live, Test and CCServer all in one machine? Are you running 64bit on clients as well? I appreciate all brain dumps. Thanks! Randy

  • Hi Randy,

    We've got Tessitura 100% virtualized and have been since we went live in 2008 with no issues.  We've been running 4 HP servers that house somewhere around 40-60 (maybe more) virtual servers but are in the process of converting to a new Cisco UCS.  If you want any more details on set-up let me know and I can hit up our network folks for answers.

    We do have some end users on 64 bit machines and Tessitura generally runs without a hitch, but we've kept anyone who uses the Ticket Orders screen a lot on 32 bit as we've found a few bugs here and there (mainly with the price type drop down menus if I remember right).

  • Hi Randy,

    Here's a link to the version 11 hardward requirements document that might be helpful. My clients run both 32-bit and 64-bit system from XP to 7. I'm running physical servers for CC, Live, and Test. The Live and Test servers are in the process of being upgraded to Windows Server 2008 R2 64-bit architecture. CC server is currently running on Server 2008 R2. Gateway server is virtualized via Hyper-V within a Server 2008 R2 environment. The entire organization has been very please with this setup thus far but some changes are in the works so stay tuned.  I encourge you to attend the "Virtualization and Beyond" conference session on 7/21 from 10:45 - noon. I along with some great Tessitura minds have put together a really good session on this topic.

    -David

  • Ditto on that Virtualisation and Beyond session - I'm really looking forward to it.

    Richie

  • After NextGen, Virtualization is my most important conference topic!  So, I will definitely attend that session.  I also don't know too much about VM and would love to discuss implementation and management details.  We are replacing all our hardware this year too.  And, I have two quotes from Dell, one for conventional server replacement, and the other for a virtual solution.  I  would love for someone to critique them for me!!

    ...Dave

  • I am looking for a road map to virtualization for V11.   I do hope I hear the technical information about virtualization.  Perhaps, a hand-out of best practices for virtualization.

     

     

  • Please let me know how you virtualized your hardware/servers/apps in the virtual environment.

    I have the hardware requirements, but looking for roadmap on distribution of servers.

     

    MJ

  • Former Member
    Former Member $organization

    We also have our servers virtualized, and have four physical Dell servers.  We have Tess Live virtualized on the first physical server, along with three other apps servers that are non-Tess related.  We have Tess Test virtualized on the second physical server, along with our Tess Web Server, and a domain controller.  On our third physical server, we have the Tess Seat/Report server virtualized, as well as the Transcend credit card server, and three other smaller non-Tess app servers.  Our fourth physical server is used to maintain backups of the other 3 physical servers.

     

    I echo Kjertsen’s thoughts below regarding Tessitura and 64-bit clients.  I myself have Tess running on my 64-bit Windows 7 platform pc and it works fine for me because I do not use the ticketing aspect at all.  When we purchased new all-in-one computers for our ticket office this Spring, which shipped with 64-bit Windows 7, they all had problems with the ticketing functions, specifically the price type drop down menus.  As soon as I reinstalled them with 32-bit Windows 7, all worked fine.

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640

                                acerp

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of MJ Bavaret
    Sent: Wednesday, July 13, 2011 6:23 PM
    To: Tabor, Penny
    Subject: Re: [Tessitura Technical Forum] Upgrading network - recommendations

     

    Please let me know how you virtualized your hardware/servers/apps in the virtual environment.

    I have the hardware requirements, but looking for roadmap on distribution of servers.

     

    MJ

    From: Kjersten Schladetzky <bounce-kjerstenschladetzky7557@tessituranetwork.com>
    Sent: 7/7/2011 1:08:58 PM

    Hi Randy,

    We've got Tessitura 100% virtualized and have been since we went live in 2008 with no issues.  We've been running 4 HP servers that house somewhere around 40-60 (maybe more) virtual servers but are in the process of converting to a new Cisco UCS.  If you want any more details on set-up let me know and I can hit up our network folks for answers.

    We do have some end users on 64 bit machines and Tessitura generally runs without a hitch, but we've kept anyone who uses the Ticket Orders screen a lot on 32 bit as we've found a few bugs here and there (mainly with the price type drop down menus if I remember right).




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Thanks you so much for the information. 

     

    Regards,

             MJ

     

    MJ Bavaret, Technology Manager

    601 Preston St, Houston TX 77002

    P)713-535-3255  F)832-325-5255

    Houston Ballet Center for Dance

    www.houstonballet.org

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Penny Tabor
    Sent: Thursday, July 14, 2011 10:25 AM
    To: Bavaret, MJ
    Subject: RE: [Tessitura Technical Forum] Upgrading network - recommendations

     

    We also have our servers virtualized, and have four physical Dell servers.  We have Tess Live virtualized on the first physical server, along with three other apps servers that are non-Tess related.  We have Tess Test virtualized on the second physical server, along with our Tess Web Server, and a domain controller.  On our third physical server, we have the Tess Seat/Report server virtualized, as well as the Transcend credit card server, and three other smaller non-Tess app servers.  Our fourth physical server is used to maintain backups of the other 3 physical servers.

     

    I echo Kjertsen’s thoughts below regarding Tessitura and 64-bit clients.  I myself have Tess running on my 64-bit Windows 7 platform pc and it works fine for me because I do not use the ticketing aspect at all.  When we purchased new all-in-one computers for our ticket office this Spring, which shipped with 64-bit Windows 7, they all had problems with the ticketing functions, specifically the price type drop down menus.  As soon as I reinstalled them with 32-bit Windows 7, all worked fine.

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640

                                acerp

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of MJ Bavaret
    Sent: Wednesday, July 13, 2011 6:23 PM
    To: Tabor, Penny
    Subject: Re: [Tessitura Technical Forum] Upgrading network - recommendations

     

    Please let me know how you virtualized your hardware/servers/apps in the virtual environment.

    I have the hardware requirements, but looking for roadmap on distribution of servers.

     

    MJ

    From: Kjersten Schladetzky <bounce-kjerstenschladetzky7557@tessituranetwork.com>
    Sent: 7/7/2011 1:08:58 PM

    Hi Randy,

    We've got Tessitura 100% virtualized and have been since we went live in 2008 with no issues.  We've been running 4 HP servers that house somewhere around 40-60 (maybe more) virtual servers but are in the process of converting to a new Cisco UCS.  If you want any more details on set-up let me know and I can hit up our network folks for answers.

    We do have some end users on 64 bit machines and Tessitura generally runs without a hitch, but we've kept anyone who uses the Ticket Orders screen a lot on 32 bit as we've found a few bugs here and there (mainly with the price type drop down menus if I remember right).




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




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  • Penny,

      which Dell servers did you go with?  I am looking at the R610 currently.

  • Former Member
    Former Member $organization

    We use the R710 for vm servers and they have worked great.

     

    Penny

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of MJ Bavaret
    Sent: Thursday, July 14, 2011 4:26 PM
    To: Tabor, Penny
    Subject: RE: [Tessitura Technical Forum] Upgrading network - recommendations

     

    Penny,

      which Dell servers did you go with?  I am looking at the R610 currently.

    From: Penny Tabor <bounce-pennytabor2237@tessituranetwork.com>
    Sent: 7/14/2011 10:21:17 AM

    We also have our servers virtualized, and have four physical Dell servers.  We have Tess Live virtualized on the first physical server, along with three other apps servers that are non-Tess related.  We have Tess Test virtualized on the second physical server, along with our Tess Web Server, and a domain controller.  On our third physical server, we have the Tess Seat/Report server virtualized, as well as the Transcend credit card server, and three other smaller non-Tess app servers.  Our fourth physical server is used to maintain backups of the other 3 physical servers.

     

    I echo Kjertsen’s thoughts below regarding Tessitura and 64-bit clients.  I myself have Tess running on my 64-bit Windows 7 platform pc and it works fine for me because I do not use the ticketing aspect at all.  When we purchased new all-in-one computers for our ticket office this Spring, which shipped with 64-bit Windows 7, they all had problems with the ticketing functions, specifically the price type drop down menus.  As soon as I reinstalled them with 32-bit Windows 7, all worked fine.

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640

                                Error! Filename not specified.

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of MJ Bavaret
    Sent: Wednesday, July 13, 2011 6:23 PM
    To: Tabor, Penny
    Subject: Re: [Tessitura Technical Forum] Upgrading network - recommendations

     

    Please let me know how you virtualized your hardware/servers/apps in the virtual environment.

    I have the hardware requirements, but looking for roadmap on distribution of servers.

     

    MJ

    From: Kjersten Schladetzky <bounce-kjerstenschladetzky7557@tessituranetwork.com>
    Sent: 7/7/2011 1:08:58 PM

    Hi Randy,

    We've got Tessitura 100% virtualized and have been since we went live in 2008 with no issues.  We've been running 4 HP servers that house somewhere around 40-60 (maybe more) virtual servers but are in the process of converting to a new Cisco UCS.  If you want any more details on set-up let me know and I can hit up our network folks for answers.

    We do have some end users on 64 bit machines and Tessitura generally runs without a hitch, but we've kept anyone who uses the Ticket Orders screen a lot on 32 bit as we've found a few bugs here and there (mainly with the price type drop down menus if I remember right).




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Yes, R710’s is what Dell is quoting me too.  Loaded up on memory.  And the VMWare Essentials Plus bundle.  They also offer implementation services which I will consider using, although I’ll want to confirm the need for it.  I am also interested in hearing deployment alternatives which I hope to learn at the conference.  Penny, I like your configuration.  Our quote contains only 2 physical servers.  I hope that will be enough!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Penny Tabor
    Sent: Friday, July 15, 2011 10:17 AM
    To: Vivino, David
    Subject: RE: [Tessitura Technical Forum] Upgrading network - recommendations

     

    We use the R710 for vm servers and they have worked great.

     

    Penny

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of MJ Bavaret
    Sent: Thursday, July 14, 2011 4:26 PM
    To: Tabor, Penny
    Subject: RE: [Tessitura Technical Forum] Upgrading network - recommendations

     

    Penny,

      which Dell servers did you go with?  I am looking at the R610 currently.

    From: Penny Tabor <bounce-pennytabor2237@tessituranetwork.com>
    Sent: 7/14/2011 10:21:17 AM

    We also have our servers virtualized, and have four physical Dell servers.  We have Tess Live virtualized on the first physical server, along with three other apps servers that are non-Tess related.  We have Tess Test virtualized on the second physical server, along with our Tess Web Server, and a domain controller.  On our third physical server, we have the Tess Seat/Report server virtualized, as well as the Transcend credit card server, and three other smaller non-Tess app servers.  Our fourth physical server is used to maintain backups of the other 3 physical servers.

     

    I echo Kjertsen’s thoughts below regarding Tessitura and 64-bit clients.  I myself have Tess running on my 64-bit Windows 7 platform pc and it works fine for me because I do not use the ticketing aspect at all.  When we purchased new all-in-one computers for our ticket office this Spring, which shipped with 64-bit Windows 7, they all had problems with the ticketing functions, specifically the price type drop down menus.  As soon as I reinstalled them with 32-bit Windows 7, all worked fine.

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640

                                Error! Filename not specified.

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of MJ Bavaret
    Sent: Wednesday, July 13, 2011 6:23 PM
    To: Tabor, Penny
    Subject: Re: [Tessitura Technical Forum] Upgrading network - recommendations

     

    Please let me know how you virtualized your hardware/servers/apps in the virtual environment.

    I have the hardware requirements, but looking for roadmap on distribution of servers.

     

    MJ

    From: Kjersten Schladetzky <bounce-kjerstenschladetzky7557@tessituranetwork.com>
    Sent: 7/7/2011 1:08:58 PM

    Hi Randy,

    We've got Tessitura 100% virtualized and have been since we went live in 2008 with no issues.  We've been running 4 HP servers that house somewhere around 40-60 (maybe more) virtual servers but are in the process of converting to a new Cisco UCS.  If you want any more details on set-up let me know and I can hit up our network folks for answers.

    We do have some end users on 64 bit machines and Tessitura generally runs without a hitch, but we've kept anyone who uses the Ticket Orders screen a lot on 32 bit as we've found a few bugs here and there (mainly with the price type drop down menus if I remember right).




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Penny,

    Dell is quoting me two R610 servers, but I havent decided on the VMWare yet? 
    Are all four of your servers the same (including the backup server)?  

    This reminds me of the mainframe days when we used dummy workstations with bootsrap.

     

  • Former Member
    Former Member $organization

    Yes, our servers are all the same model, but probably only because we wanted a “fresh” start (and consistency) when we decided to virtualize two years ago.

     

    Penny

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of MJ Bavaret
    Sent: Friday, July 15, 2011 11:32 AM
    To: Tabor, Penny
    Subject: RE: [Tessitura Technical Forum] Upgrading network - recommendations

     

    Penny,

    Dell is quoting me two R610 servers, but I havent decided on the VMWare yet? 
    Are all four of your servers the same (including the backup server)?  

    This reminds me of the mainframe days when we used dummy workstations with bootsrap.

     

    From: David Vivino <bounce-davidvivino4732@tessituranetwork.com>
    Sent: 7/15/2011 10:21:25 AM

    Yes, R710’s is what Dell is quoting me too.  Loaded up on memory.  And the VMWare Essentials Plus bundle.  They also offer implementation services which I will consider using, although I’ll want to confirm the need for it.  I am also interested in hearing deployment alternatives which I hope to learn at the conference.  Penny, I like your configuration.  Our quote contains only 2 physical servers.  I hope that will be enough!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Penny Tabor
    Sent: Friday, July 15, 2011 10:17 AM
    To: Vivino, David
    Subject: RE: [Tessitura Technical Forum] Upgrading network - recommendations

     

    We use the R710 for vm servers and they have worked great.

     

    Penny

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of MJ Bavaret
    Sent: Thursday, July 14, 2011 4:26 PM
    To: Tabor, Penny
    Subject: RE: [Tessitura Technical Forum] Upgrading network - recommendations

     

    Penny,

      which Dell servers did you go with?  I am looking at the R610 currently.

    From: Penny Tabor <bounce-pennytabor2237@tessituranetwork.com>
    Sent: 7/14/2011 10:21:17 AM

    We also have our servers virtualized, and have four physical Dell servers.  We have Tess Live virtualized on the first physical server, along with three other apps servers that are non-Tess related.  We have Tess Test virtualized on the second physical server, along with our Tess Web Server, and a domain controller.  On our third physical server, we have the Tess Seat/Report server virtualized, as well as the Transcend credit card server, and three other smaller non-Tess app servers.  Our fourth physical server is used to maintain backups of the other 3 physical servers.

     

    I echo Kjertsen’s thoughts below regarding Tessitura and 64-bit clients.  I myself have Tess running on my 64-bit Windows 7 platform pc and it works fine for me because I do not use the ticketing aspect at all.  When we purchased new all-in-one computers for our ticket office this Spring, which shipped with 64-bit Windows 7, they all had problems with the ticketing functions, specifically the price type drop down menus.  As soon as I reinstalled them with 32-bit Windows 7, all worked fine.

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640

                                Error! Filename not specified.

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of MJ Bavaret
    Sent: Wednesday, July 13, 2011 6:23 PM
    To: Tabor, Penny
    Subject: Re: [Tessitura Technical Forum] Upgrading network - recommendations

     

    Please let me know how you virtualized your hardware/servers/apps in the virtual environment.

    I have the hardware requirements, but looking for roadmap on distribution of servers.

     

    MJ

    From: Kjersten Schladetzky <bounce-kjerstenschladetzky7557@tessituranetwork.com>
    Sent: 7/7/2011 1:08:58 PM

    Hi Randy,

    We've got Tessitura 100% virtualized and have been since we went live in 2008 with no issues.  We've been running 4 HP servers that house somewhere around 40-60 (maybe more) virtual servers but are in the process of converting to a new Cisco UCS.  If you want any more details on set-up let me know and I can hit up our network folks for answers.

    We do have some end users on 64 bit machines and Tessitura generally runs without a hitch, but we've kept anyone who uses the Ticket Orders screen a lot on 32 bit as we've found a few bugs here and there (mainly with the price type drop down menus if I remember right).




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!