Having trouble with one particular PC and reinstalled Tessi client.
Checked all the usuals things; approprate folders and files, the 'path' etc .... even installed SQL Server manager...
After the "synchronizing files" it gets an error; never gets to the login screen. The error is :
CONNECT ERROR
Secure Check not done. Cannot connect to the Database !
Error:
Invalid OLE DB provider name specified.
Thanks,
John Girigaitis - MOT
Hi John, I've seen this error when a user doesn't have the correct drive letter mapped.
We use login scripts to set drive mappings for LIVE & TEST systems, but do the install from a run command. If I forget to add the correct login script to a users AD account this is exactly the error message I get.
Hope you sort it out.
Debbie
It sounds like there is a problem with the local tessitura.ini file on this workstation. Check to see that the following entry exists in the [sqlca] section: dbms=OLE DB If this is not the problem, please submit a help ticket and Support will be happy to help you determine the cause of the problem. Bob From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of John Grigaitis Sent: Thursday, May 28, 2009 11:37 AM To: Robert Bell Subject: [Tessitura Technical Forum] Tessi client Having trouble with one particular PC and reinstalled Tessi client. Checked all the usuals things; approprate folders and files, the 'path' etc .... even installed SQL Server manager... After the "synchronizing files" it gets an error; never gets to the login screen. The error is : CONNECT ERROR Secure Check not done. Cannot connect to the Database ! Error: Invalid OLE DB provider name specified. Thanks, John Girigaitis - MOT This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! -- View this message online at: http://www.tessituranetwork.com/COMMUNITY/forums/p/465/1529.aspx#1529 -- This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
John Grigaitis Michigan Opera Theatre IT Manager
313-965-4037
John, We had a similar error for some of our PCs when they had inconsistent icons, ini files, and drive mappings. Make sure the Tessitura client icons point to the correct ini file and is run from the correct mapped drive. It may also help to delete the suspect icon, disconnect and reconnect the drive mapping, and re-add the icon. It had to be done in that sequence. Windows has a tendency to reconnect in the background if there are mapped resources, like an old icon. Use the “net use” command to verify mapped drive has been removed. Good luck. Regards, ---Tak From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of John Grigaitis Sent: Wednesday, June 03, 2009 2:20 PM To: Lai, Tak Subject: Re: [Tessitura Technical Forum] Tessi client Bob, Thanks for the reply. We did check all that and though our PC's are pointed to the Master ini file on Data, which does have the OLE DB statement in it - we added it to that individual PC, - didn't change anything. Upon reviewing my message below, I see I failed to mention that that PC was 'repaired' (after a virus removal) so the issue may not be so much Tessitura as an issue with damaged registry or file relating to OLE DB ?!?!? - got any gurus like that at your end !? The only other option I see is to format the that PC (ouch ! - has many unique apps..) and start from scratch .... Thanks, John Bob Bell wrote: It sounds like there is a problem with the local tessitura.ini file on this workstation. Check to see that the following entry exists in the [sqlca] section: dbms=OLE DB If this is not the problem, please submit a help ticket and Support will be happy to help you determine the cause of the problem. Bob From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of John Grigaitis Sent: Thursday, May 28, 2009 11:37 AM To: Robert Bell Subject: [Tessitura Technical Forum] Tessi client Having trouble with one particular PC and reinstalled Tessi client. Checked all the usuals things; approprate folders and files, the 'path' etc .... even installed SQL Server manager... After the "synchronizing files" it gets an error; never gets to the login screen. The error is : CONNECT ERROR Secure Check not done. Cannot connect to the Database ! Error: Invalid OLE DB provider name specified. Thanks,John Girigaitis - MOT This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! -- View this message online at: http://www.tessituranetwork.com/COMMUNITY/forums/p/465/1529.aspx#1529 -- This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! -- jgrigaitis jgrigaitis 2 0 2009-03-04T14:39:00Z 2009-03-04T14:39:00Z 1 9 54 Michigan Opera Theatre 1 1 62 11.9999 Clean Clean false false false MicrosoftInternetExplorer4 John Grigaitis Michigan Opera Theatre IT Manager 313-965-4037 Tak LaiManager, Network ArchitectureCarnegie Hall881 Seventh Avenue, New York, NY 10019Tel: 212-903-0905Fax: 212-822-7700tlai@carnegiehall.orgcarnegiehall.org
John,
We had a similar error for some of our PCs when they had inconsistent icons, ini files, and drive mappings. Make sure the Tessitura client icons point to the correct ini file and is run from the correct mapped drive. It may also help to delete the suspect icon, disconnect and reconnect the drive mapping, and re-add the icon. It had to be done in that sequence. Windows has a tendency to reconnect in the background if there are mapped resources, like an old icon. Use the “net use” command to verify mapped drive has been removed.
Good luck.
Regards,
---Tak
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of John Grigaitis Sent: Wednesday, June 03, 2009 2:20 PM To: Lai, Tak Subject: Re: [Tessitura Technical Forum] Tessi client
Bob, Thanks for the reply. We did check all that and though our PC's are pointed to the Master ini file on Data, which does have the OLE DB statement in it - we added it to that individual PC, - didn't change anything. Upon reviewing my message below, I see I failed to mention that that PC was 'repaired' (after a virus removal) so the issue may not be so much Tessitura as an issue with damaged registry or file relating to OLE DB ?!?!? - got any gurus like that at your end !? The only other option I see is to format the that PC (ouch ! - has many unique apps..) and start from scratch .... Thanks, John Bob Bell wrote:
It sounds like there is a problem with the local tessitura.ini file on this workstation. Check to see that the following entry exists in the [sqlca] section:
dbms=OLE DB
If this is not the problem, please submit a help ticket and Support will be happy to help you determine the cause of the problem.
Bob
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of John Grigaitis Sent: Thursday, May 28, 2009 11:37 AM To: Robert Bell Subject: [Tessitura Technical Forum] Tessi client
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Bob,Thanks for the reply. We did check all that and though our PC's are pointed to the Master ini file on Data, which does have the OLE DB statementin it - we added it to that individual PC, - didn't change anything.Upon reviewing my message below, I see I failed to mention that that PC was 'repaired' (after a virus removal) so the issue may not be so muchTessitura as an issue with damaged registry or file relating to OLE DB ?!?!? - got any gurus like that at your end !?The only other option I see is to format the that PC (ouch ! - has many unique apps..) and start from scratch ....Thanks,JohnBob Bell wrote:It sounds like there is a problem with the local tessitura.ini file on this workstation. Check to see that the following entry exists in the [sqlca] section:dbms=OLE DB If this is not the problem, please submit a help ticket and Support will be happy to help you determine the cause of the problem. BobFrom: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of John GrigaitisSent: Thursday, May 28, 2009 11:37 AMTo: Robert BellSubject: [Tessitura Technical Forum] Tessi clientHaving trouble with one particular PC and reinstalled Tessi client.Checked all the usuals things; approprate folders and files, the 'path' etc .... even installed SQL Server manager...After the "synchronizing files" it gets an error; never gets to the login screen. The error is :CONNECT ERRORSecure Check not done. Cannot connect to the Database !Error:Invalid OLE DB provider name specified.Thanks,John Girigaitis - MOTThis message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!--View this message online at:http://www.tessituranetwork.com/COMMUNITY/forums/p/465/1529.aspx#1529--This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!-- John GrigaitisMichigan Opera TheatreIT Manager313-965-4037This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
It sounds like there is a problem with the local tessitura.ini file on this workstation. Check to see that the following entry exists in the [sqlca] section:dbms=OLE DB If this is not the problem, please submit a help ticket and Support will be happy to help you determine the cause of the problem. BobFrom: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of John GrigaitisSent: Thursday, May 28, 2009 11:37 AMTo: Robert BellSubject: [Tessitura Technical Forum] Tessi clientHaving trouble with one particular PC and reinstalled Tessi client.Checked all the usuals things; approprate folders and files, the 'path' etc .... even installed SQL Server manager...After the "synchronizing files" it gets an error; never gets to the login screen. The error is :CONNECT ERRORSecure Check not done. Cannot connect to the Database !Error:Invalid OLE DB provider name specified.Thanks,John Girigaitis - MOTThis message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!--View this message online at:http://www.tessituranetwork.com/COMMUNITY/forums/p/465/1529.aspx#1529--This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!