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CSI's - Expanding character limit for Action Steps

Sera Cocora
$organization

Maybe this belongs more as an Email request to the Tessitura team, but thought I'd check here first.

Within CSI's, whenever creating a new Action Step, there's a character limit of about 3 lines of text. It would be great if we were able to copy email's or longer correspondence with each contact we have within a specific category.

 

Is this something we could change in the tables that I'm not seeing?

  • $organization

    I know what you mean!

     

    You could create a Notes type in Research to handle this issue, but the note wouldn’t cross-reference to the specific CSI. Perhaps you could save the e-mail as a document and then reference the specific document in the Action note.

     

    Lucie

     

     

    ___________________________________

    Lucie Spieler

    IT Development and Training Manager

    Editor, Season Program

     

    Florida Grand Opera

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    305.854.1643 x 1521

    Box Office: 800.741.1010

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    2010-2011 | 70TH SEASON | THE MYSTERIES OF LOVE

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  • $organization

    The limit is currently 255 characters on Action notes. This limit cannot be changed by users, I’m afraid.

    -Ryan

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Sarah Parker
    Sent: Thursday, February 03, 2011 3:00 PM
    To: Ryan Creps
    Subject: [Tessitura Technical Forum] CSI's - Expanding character limit for Action Steps

     

    Maybe this belongs more as an Email request to the Tessitura team, but thought I'd check here first.

    Within CSI's, whenever creating a new Action Step, there's a character limit of about 3 lines of text. It would be great if we were able to copy email's or longer correspondence with each contact we have within a specific category.

     

    Is this something we could change in the tables that I'm not seeing?




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  • $organization in reply to Lucie Spieler

    That's a great idea. It would be nice to just be able to glance at the record & see the emails however instead of opening up each document one by one. Maybe someday! :)

     

    For now, saving the email & uploading as a document in Research is probaly the way to go!

     

    Thank you for your helpfulness.

  • $organization in reply to Ryan Creps (Past Staff Member)

    Unknown said:
    The limit is currently 255 characters on Action notes. This limit cannot be changed by users, I’m afraid.
    -Ryan

    This doesn't settle well with my beard!