Hey folks,
We upgraded to v10.0 over the weekend and have begun experiencing the following difficulty in Campaigns > Appeals while creating sources. When our devo staff click on the chiclet to select a list, the window pops up as expected. When they then click on any of the columns to sort the list (by create date or description or what have you), the system crashes with the following error:
Windowmenu: w_response_select_list
Object: dw_listoflists
Objectevent: clicked
Line: 5
Error Code: 6
Error Text: Invalid DataWindow row/column specified at line 5 in clicked event of object dw_listoflists of w_response_select_list
Is anyone else experiencing this problem? Has anyone remedied it? I imagine I can’t go in and actually play with Tess’s Datawindows, but if I’m wrong someone let me know!
Could we have installed our upgrade incorrectly?
Thanks,
Rey
--
A. Rey Pamatmat
Tessitura Manager
The Public Theater
425 Lafayette Street
New York, NY 10003
(212) 539-8739
rpamatmat@publictheater.org
We had the same issue – I guess it’s a known bug and it only happens when you sort in the window. If you use the filter or just select, you’re fine I think.
MH
matt_hilgers@milwaukeeartspartners.org
IM: matt_hilgers
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Caryl JonesSent: Thursday, November 18, 2010 10:52 AMTo: Matt HilgersSubject: Re: [Tessitura Technical Forum] v10.0 DataWindow Issues
I have version 10.0 installed in Test and have just added a source and added a list via the chicklet and sorted on the columns without an issue; I would open ahelp ticket so that support can help you troubleshoot.
Caryl
From: A. Rey Pamatmat <bounce-areypamatmat2177@tessituranetwork.com>Sent: 11/18/2010 10:40:35 AM
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I can confirm this is known and has been fixed in the upcoming 10.0.0.1 patch, which is being tested today.