Hi,
We are trying to install a boca (via usb, not networking anything), and it is not being recognized as a printer. If I remember correctly, there's something that can be off with drivers? Does anyone have any thoughts about how to force the boca to be recognized?
thanks,Kathleen
I never use the Boca drivers -- select Generic / Text instead of the Boca drivers.
We do the same thing, delete the printer from printers and settings. Then manually add the printer as 'generic/text only'
We've tried that... it's just being very stubborn!
Are you on Windows 11? I've noticed recently that Boca Drivers show up in Windows 11 Optional Updates. After I've installed the driver, then I switch to Generic.
it looks like someone else had to do this on WIndows 10 machines recently too: community.tessituranetwork.com/.../windows-10-boca-printer-issues-showing-as-other-device-and-not-as-a-printer
I had a similar issue yesterday in Windows 10. Tried removing everything (port, printer and drivers) using the Local Administrator account and still it would not work. Couldn't remove the port, so I had to go into the registry, because Windows was using the saved keys, and remove them. Once the port was removed, I started over. Here are the steps I took:
1. Connected the printer via USB and turned it on.
2. Once the printer installed, I went into the Printers dialog (Settings --> Devices --> Printers dialog).
3. Here I added a printer (had to select "The printer that I want isn't listed).
4. Selected the New Port radio button and chose "Local."
5. Selected the Generic/Text Only driver.
6. Gave the printer a name.
7. When asked to share the printer, selected the option that didn't share it.
8. Completed the setup and ran a test page.
Once all that was done, the printer worked. It was a big hassle and Boca's can be just that. Not because it's a Boca, but because Window's is trying to be helpful.
Hopefully this helps.
Hi Philip,To remedy the immediate situation, I had them swap out the troublesome boca with a different one, which connected no problem (go figure). But we *didn't* go into the registry, so I might try that when I have the misbehaving boca back at my desk and some free time to play with it.
For the record, I absolutely HATE having to resort to editing registry keys. But, sometimes it just can't be helped.
If you find a workaround that doesn't require registry editing, please post it here.