boca not being recognized as a printer

I had a similar issue yesterday in Windows 10. Tried removing everything (port, printer and drivers) using the Local Administrator account and still it would not work. Couldn't remove the port, so I had to go into the registry, because Windows was using the saved keys, and remove them. Once the port was removed, I started over. Here are the steps I took:

1. Connected the printer via USB and turned it on.

2. Once the printer installed, I went into the Printers dialog (Settings --> Devices --> Printers dialog).

3. Here I added a printer (had to select "The printer that I want isn't listed).

4. Selected the New Port radio button and chose "Local."

5. Selected the Generic/Text Only driver.

6. Gave the printer a name.

7. When asked to share the printer, selected the option that didn't share it.

8. Completed the setup and ran a test page.

Once all that was done, the printer worked. It was a big hassle and Boca's can be just that. Not because it's a Boca, but because Window's is trying to be helpful.

Hopefully this helps.

Hi Philip,

To remedy the immediate situation, I had them swap out the troublesome boca with a different one, which connected no problem (go figure).  But we *didn't* go into the registry, so I might try that when I have the misbehaving boca back at my desk and some free time to play with it.  

For the record, I absolutely HATE having to resort to editing registry keys. But, sometimes it just can't be helped.

If you find a workaround that doesn't require registry editing, please post it here.

For the record, I absolutely HATE having to resort to editing registry keys. But, sometimes it just can't be helped.

If you find a workaround that doesn't require registry editing, please post it here.