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Source Codes and Order Category

Paula Anderson
$organization

Is there a way to associate a defined source code to a specific category used within a ticketing order? 

Example:  If the source code of 97611 is entered on an order, can the order category automatically default to "Exchange" as Category?

 

  • $organization

    I don't think there's a way to force it to default based on the source, but a band-aid way to go about it is have a scheduled job that periodically updates the category to the one you want based on the source. Then there would be brief intervals where it might not be the desired combination, but the end result would be effectively the same thing. 

  • $organization

    Thanks for the work-around solution Amanda; we might just try that!

    Paula Johnson
    Guest Services Supervisor
    Dallas Symphony Orchestra
    Morton H. Meyerson Symphony Center
    Guest Services Center
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    Dallas, Texas 75201

    214-981-2920 - phone
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    PJohnson@DalSym.com
    www.dallassymphony.com

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    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Monday, September 13, 2010 3:45 PM
    To: Paula Johnson
    Subject: Re: [Tessitura Technical Forum] Source Codes and Order Category

     

    I don't think there's a way to force it to default based on the source, but a band-aid way to go about it is have a scheduled job that periodically updates the category to the one you want based on the source. Then there would be brief intervals where it might not be the desired combination, but the end result would be effectively the same thing. 

    From: Paula Johnson <bounce-paulajohnson6572@tessituranetwork.com>
    Sent: 9/13/2010 3:34:30 PM

    Is there a way to associate a defined source code to a specific category used within a ticketing order? 

    Example:  If the source code of 97611 is entered on an order, can the order category automatically default to "Exchange" as Category?

     




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