Source Codes and Order Category

Is there a way to associate a defined source code to a specific category used within a ticketing order? 

Example:  If the source code of 97611 is entered on an order, can the order category automatically default to "Exchange" as Category?

 

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  • Thanks for the work-around solution Amanda; we might just try that!

    Paula Johnson
    Guest Services Supervisor
    Dallas Symphony Orchestra
    Morton H. Meyerson Symphony Center
    Guest Services Center
    2301 Flora Street
    Dallas, Texas 75201

    214-981-2920 - phone
    214-692-5133 - fax

    PJohnson@DalSym.com
    www.dallassymphony.com

    http://www.dallassymphony.com/images/clip_image001.gif

    This week at the DSO!
    -->2010 Dallas Symphony Orchestra AT&T Gala
     
      Saturday, the 11th of September - reserve your seats now!

    Click Here To Buy Tickets

    Click Here To Buy Tickets -->

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Monday, September 13, 2010 3:45 PM
    To: Paula Johnson
    Subject: Re: [Tessitura Technical Forum] Source Codes and Order Category

     

    I don't think there's a way to force it to default based on the source, but a band-aid way to go about it is have a scheduled job that periodically updates the category to the one you want based on the source. Then there would be brief intervals where it might not be the desired combination, but the end result would be effectively the same thing. 

    From: Paula Johnson <bounce-paulajohnson6572@tessituranetwork.com>
    Sent: 9/13/2010 3:34:30 PM

    Is there a way to associate a defined source code to a specific category used within a ticketing order? 

    Example:  If the source code of 97611 is entered on an order, can the order category automatically default to "Exchange" as Category?

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Thanks for the work-around solution Amanda; we might just try that!

    Paula Johnson
    Guest Services Supervisor
    Dallas Symphony Orchestra
    Morton H. Meyerson Symphony Center
    Guest Services Center
    2301 Flora Street
    Dallas, Texas 75201

    214-981-2920 - phone
    214-692-5133 - fax

    PJohnson@DalSym.com
    www.dallassymphony.com

    http://www.dallassymphony.com/images/clip_image001.gif

    This week at the DSO!
    -->2010 Dallas Symphony Orchestra AT&T Gala
     
      Saturday, the 11th of September - reserve your seats now!

    Click Here To Buy Tickets

    Click Here To Buy Tickets -->

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Monday, September 13, 2010 3:45 PM
    To: Paula Johnson
    Subject: Re: [Tessitura Technical Forum] Source Codes and Order Category

     

    I don't think there's a way to force it to default based on the source, but a band-aid way to go about it is have a scheduled job that periodically updates the category to the one you want based on the source. Then there would be brief intervals where it might not be the desired combination, but the end result would be effectively the same thing. 

    From: Paula Johnson <bounce-paulajohnson6572@tessituranetwork.com>
    Sent: 9/13/2010 3:34:30 PM

    Is there a way to associate a defined source code to a specific category used within a ticketing order? 

    Example:  If the source code of 97611 is entered on an order, can the order category automatically default to "Exchange" as Category?

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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