I'm hoping you Tessitura gurus can help me out! We sell our ushers into performances and with our previous system had a report that would generate a list of all the ushers signed up for that days performance that we could hand to house management to keep track of attendance. However, we'd have to then manually go in and track who didn't show up. We'd like to get away from that manual entry and I know some organizations print out tickets for their ushers and scan them, but Jonathan Smillie mentioned that there were some organizations who print the barcodes on a list that house management could then scan when the ushers check in. Does anyone have a custom report like this that they'd be willing to share with us?
Thanks!
If you are selling ushers into a performance, would it be possible to batch print their tickets to a file instead of (or in addition to) individual tickets?
I don’t know anything about barcodes, but from a cursory search on “barcode font Word doc” you might be able to merge the barcode into Word and not have to worry about setting up an InfoMaker object.
Lucie
Hi Christina,
I can’t point you to a custom report, but I think it would be relatively easy to do this using batch ticket printing. If you batch print the usher tickets but instead of printing the tickets you save them to a data only file, you could then mail merge the file into something you lay out in Word. You would have to convert the ticket number to a bar code in Word, which will required downloading a bar code font (though you’ll have to do this anyway if you create a custom report). Check out the Bar Codes document for some tips on printing bar codes outside of Tessitura. I suppose this might be a few more steps than a custom report (batch print then merge each night), but it is probably easier to set up than creating a custom report.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com
Thanks for the suggestion! That might be a bit more work everyday, but it should do for now.
I've been searching, and maybe I'm missing it right in front of me, but how does one print to file? I read the ticket printing doc, which said that it's possible, but I didn't see any instructions on how.
See section 3.D.2, page 20, step 4 and step 7 in the Ticket Printing document. There is also a short paragraph at the end of that section summing up what you get out when you print to file. This is a relatively new document, so it’s possible you were looking at the old version which was much less comprehensive and helpful.
Aha! Thanks Kevin! This is perfect.
I'll open a support ticket about this next issue if I need to, but the only design option in the drop down is the (I assume pre-installed) "Opera 5 Performance". Where are those defined? I guess I was expecting that to be a list of ticket designs, but that doesn't appear to be the case.
If you are talking about the Tkt Design dropdown on batch print sets, yes all of your existing ticket designs should be listed in the dropdown. If all your ticket designs are not in the dropdown, then you should definitely open a help ticket.
I'm just now getting around to tackling this and for the most part it's working well. We purchased a barcode add-in for word. However, when we're batch printing the tickets to a file it pops up for every ticket saying there is no header found. I didn't select a header, because I don't need one, but I'm guessing in order to avoid having to click ok for dozens of tickets I have to select one. Can I create a blank header?
Yes, to avoid that warning you have to select a header. You could create a blank header, or you could just not merge the header data into Word.
+1 888 643 5778 x 329
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Christina BledsoeSent: Thursday, October 21, 2010 2:40 PMTo: Kevin SheehanSubject: RE: [Tessitura Technical Forum] Usher list with barcodes?
From: Kevin Sheehan <bounce-kevinsheehan4372@tessituranetwork.com>Sent: 9/16/2010 7:58:01 AM
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