Shared Login

Hello, 

Does anyone have experience with shared logins? 

I am working on ta new FOH plan at my theatre and I would like my House Managers to have some basic Tess knowledge. Rather than getting them each a login, I wonder if it possible to create a HMuser that they can all use? Does anyone have experience here and be willing to share some pros/cons, if so? 
Thank You 
-Calvin
Parents
  • I'm afraid the general answer is: no.

    As a security consideration we do not allow this for end users.  If something goes wrong you want to know exactly who it was who was logging in.  Also, if you are a RAMP licensee I expect it is a terms violation for that reason.

    Is this a financial concern?  How many users are we talking about, and what do we want them to be able to do?  We also have wanted to get more "self-service" to our FOH, but have made limited headway for a number of reasons.

  • Thanks for your reply. Ideally it would be 10-12 users sharing it and it would only be used for the simplest transactions (sales/exchanges/returns)

    I want my FOH team to be able to assist patrons post curtain, after the Box Office has left. 

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