Hello,
Does anyone have experience with shared logins?
I'm afraid the general answer is: no.
As a security consideration we do not allow this for end users. If something goes wrong you want to know exactly who it was who was logging in. Also, if you are a RAMP licensee I expect it is a terms violation for that reason.
Is this a financial concern? How many users are we talking about, and what do we want them to be able to do? We also have wanted to get more "self-service" to our FOH, but have made limited headway for a number of reasons.
Thanks for your reply. Ideally it would be 10-12 users sharing it and it would only be used for the simplest transactions (sales/exchanges/returns)
I want my FOH team to be able to assist patrons post curtain, after the Box Office has left.
Unfortunately, those are the highest concern actions for security.
i should add that we most recently had cross-trained Team members, so i can do what i want that way. I was just curious if there was a way to do it without adding users.
Thank You. this was very helpful.