We're thinking about selling merchandise through Tessitura. Would anyone be willing and able to show me a demonstration on how you use it with the following parameters:
1. RAMP
2. Quick sale with touch screens
3. Inventory reporting
4. Analytics Pulse notifications when inventory is low
5. Possible to use bar codes like a retail store?
6. Online sales process/shipping logistics
Would it best to set up on the 3 computers at front desk selling tickets and merch or 1 dedicated tablet using TRBO? Thanks!
Hi Shelley,We sell some merchandise through Tessitura and TNEW (you can view it here https://my.tso.ca/auxiliary/auxlisting.aspx?promo=TSOStore) In Tessitura, they're set up as ticketed events, in a GA facility.
When we sell it onsite at our concerts, we use an iPad or a laptop with Quick Sale. We report daily on the inventory using an Order Export Utility report, which lists the item purchased plus all the constituent info.We do standard shipping within Canada. Once an order is fulfilled (whether it's shipped out, or the patron comes in to pick up their order in person) we print off the ticket so it's marked "ticketed" which tells us that the order has been picked up. We don't scan any of the tickets.
I hope this helps! I'm happy to chat more and provide further info, if you're interested (alavrinenko@tso.ca).
Anastassia
We use TNEW for online sales and MindBody (our dance class app) for face to face.Online we are set up as performances using a dummy page for displaying the range
I have a button in cart to return to the Merch page.
Shipping logistics is a pain. I'm looking into Auto selecting International Shipping for International addresses. I'm also not a fan of the Global Default shipping in TNEW.
Inventory could be as easy as putting hold over any stock you don't have in the zone. However as our studios team want to use the other system they account for inv over there.
Hope that helps a bit...https://my.sydneydancecompany.com/shop
Cheers,
Heath