We're thinking about selling merchandise through Tessitura. Would anyone be willing and able to show me a demonstration on how you use it with the following parameters:
1. RAMP
2. Quick sale with touch screens
3. Inventory reporting
4. Analytics Pulse notifications when inventory is low
5. Possible to use bar codes like a retail store?
6. Online sales process/shipping logistics
Would it best to set up on the 3 computers at front desk selling tickets and merch or 1 dedicated tablet using TRBO? Thanks!
Hi Shelley,We sell some merchandise through Tessitura and TNEW (you can view it here https://my.tso.ca/auxiliary/auxlisting.aspx?promo=TSOStore) In Tessitura, they're set up as ticketed events, in a GA facility.
When we sell it onsite at our concerts, we use an iPad or a laptop with Quick Sale. We report daily on the inventory using an Order Export Utility report, which lists the item purchased plus all the constituent info.We do standard shipping within Canada. Once an order is fulfilled (whether it's shipped out, or the patron comes in to pick up their order in person) we print off the ticket so it's marked "ticketed" which tells us that the order has been picked up. We don't scan any of the tickets.
I hope this helps! I'm happy to chat more and provide further info, if you're interested (alavrinenko@tso.ca).
Anastassia