Obtaining InfoMaker 12.6

We've found the vendor referred to on this site re: obtaining IM v12.6 to be uncommunicative. Does anyone have a recommended alternate source?

Thanks.

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  • That's the one we've been trying. No reponses.

  • We had the same problem. We sent email (it bounced back), called couple of times and left voice message to Margaret Ross - no reply. Eventually I got another sales person over the phone and could order the product. It's still under processing - not sure how long it will take.

     

    Mo

    National ballet of Canada

  • Hi Chris, I have recently upgraded to IM12.6 and I used SAP but I can't really recommend them. They are a bureaucratic and unhelpful lot but once I've actually got the software, it was fine. It seems no matter who you choose, getting it set up initially is hard work but after that my contact with SAP has always been quite limited fortunately. A few pointers; Sign up for the SAP portal (it's a pretty ghoulish platform but they won't deal with you unless you do.) Sign up for a SAP passport (again this is more convenient for them, but it helps) Download and install their 'Download manager'. Ensure you accept the full terms and conditions which, for reasons best known to them, is a separate process and actually delayed getting setup in 12.6 by 2 weeks for me as the download manager refused to work but didn't state why. Pay for the IM software (£30 a year for us). I'd strongly recommend using the stand alone version, rather than the served version, if possible) Download the IM software from their portal and also the licence Pray You have my sympathy
  • > a pretty ghoulish platform but they won't deal with you unless you do.

    Just tried to connect at SAP, and you are right. So many IT companies have the most awful web sites imaginable...