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Xenapp for iOS

Jeanne DeVore
$organization

Have any RAMP users who have converted to Xenapp been able to successfully run applications on iOS devices? I got the Citrix Receiver installed, and can bring up the app screen, but when I launch any of the applications themselves (Tessitura client, Password Reset Tool, security module, etc.), it spins as if to launch, but the application never opens.

 

I know RAMP has said that they don’t officially support Xenapp on iOS devices, but quite a number of staff use iPads to access Tessitura, including me – I don’t travel with a notebook anymore, only with my iPad. And if I can’t access my RAMP tools when I’m out of the office, it will have serious consequences.

 

 

Jeanne DeVore | Technology Manager
Chicago Shakespeare Theater

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  • $organization

    With the new flurry of activity on this topic that I commented on over a year ago, I actually have new information on this that contradicts my initial response haha.

    I have an iPad Pro and I actually have been able to access the full Tessitura application through it.

    I downloaded the Citrix Receiver app https://itunes.apple.com/us/app/citrix-receiver/id363501921?mt=8 and then I go to https://naramp.tessituranetwork.com to provide my Login Name, Password, and 6 Digit Code from Token per usual.

    That grants me access to the usual RAMP screen of available apps, and I click on Tessitura - LIVE and when the .ica file opens, there's a prompt to Open in "Receiver" which then opens Tessitura as expected, and it's the full-featured version of the application.

    I actually decided that TLCC 2017 was going to be my test run of not hauling the bulky laptop and instead just bringing my iPad (knowing that I might need to access Tessitura to provide support from away), and it worked beautifully.

    Thank you,

    Brian

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  • $organization

    With the new flurry of activity on this topic that I commented on over a year ago, I actually have new information on this that contradicts my initial response haha.

    I have an iPad Pro and I actually have been able to access the full Tessitura application through it.

    I downloaded the Citrix Receiver app https://itunes.apple.com/us/app/citrix-receiver/id363501921?mt=8 and then I go to https://naramp.tessituranetwork.com to provide my Login Name, Password, and 6 Digit Code from Token per usual.

    That grants me access to the usual RAMP screen of available apps, and I click on Tessitura - LIVE and when the .ica file opens, there's a prompt to Open in "Receiver" which then opens Tessitura as expected, and it's the full-featured version of the application.

    I actually decided that TLCC 2017 was going to be my test run of not hauling the bulky laptop and instead just bringing my iPad (knowing that I might need to access Tessitura to provide support from away), and it worked beautifully.

    Thank you,

    Brian

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