Social Networking Usage Policies

Our box office staff all have full access to the internet, everyone here does, and we don’t really mind them using it providing they are not dealing with a customer.

As for everyone else our policy is much the same as Amanda’s, although it’s not an official policy…

Same here. Box office reps have no internet access.

For everyone else the rule officially is:  internet is there for work, but if you're on a break and choose to use the internet for personal reasons, that's fine as long as it's not illegal, pornographic, etc. Not that we ever try to determine when and how frequent breaks must be to match up with any given probably-not-work-related internet activity.

Our box office ticket sellers don't have access to the internet from their workstations. 

For those of us that do have access the general policy is: only work related internet activity it permitted.  Sometimes it is hard to tell if what is being access is work related so IT reports activity to the department heads so they can look into usage on a case by case basis.

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We’re the same as Gary- everyone has access, and as long as the sales advisors aren’t dealing with a customer or aren’t tasked with a specific job, what I don’t see doesn’t hurt me… We did have an instance a while ago where some advisors were using the internet more than was necessary (having a detrimental impact on job performance), so we had to pull it off the advisors’ computers, but for now, everything’s fine.

I think it’s a useful tool- the advisors can do product knowledge research on their downtime!

Cheers,

Kathleen

Same here. Box office reps have no internet access.

For everyone else the rule officially is:  internet is there for work, but if you're on a break and choose to use the internet for personal reasons, that's fine as long as it's not illegal, pornographic, etc. Not that we ever try to determine when and how frequent breaks must be to match up with any given probably-not-work-related internet activity.

Our box office ticket sellers don't have access to the internet from their workstations. 

For those of us that do have access the general policy is: only work related internet activity it permitted.  Sometimes it is hard to tell if what is being access is work related so IT reports activity to the department heads so they can look into usage on a case by case basis.

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