Transcend - v10 & v11 shared on same box

I have Test instances for v10 & v11 side-by-side on the same box.  I also have Test Transcend on the same box which always worked fine with v10.  Now the Transcend ascii gateway in the Transcend control tray will not start.  I suspect this is a port conflict since I installed v11 services on this box.  Does this sound right?  I don’t recall setting any port# during the v11 setup.  Can I share transcend while testing v10 & v11? 

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I have Test instances for v10 & v11 side-by-side on the same box.  I also have Test Transcend on the same box which always worked fine with v10.  Now the Transcend ascii gateway in the Transcend control tray will not start.  I suspect this is a port conflict since I installed v11 services on this box.  Does this sound right?  I don’t recall setting any port# during the v11 setup.  Can I share transcend while testing v10 & v11? 

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You should be able to share your one Test Transcend between your v10 and v11 Test systems, and they should all be ok on the same box.  The v11 install shouldn’t impact Transcend’s ascii gateway unless you happened to set a v11 port to the same as Transcend is listening on.  The first suspect would be the payment gateway service.  Check it’s config file and verify that the ‘transcendPort’ value in the <Transcend> node is set to the port that the Ascii Gateway is listening on.  Also check that the ‘Port’ value in the <appSettings> section is set to the port the payment gateway Windows service is listening on (this should match what is in t_defaults).

I have Test instances for v10 & v11 side-by-side on the same box.  I also have Test Transcend on the same box which always worked fine with v10.  Now the Transcend ascii gateway in the Transcend control tray will not start.  I suspect this is a port conflict since I installed v11 services on this box.  Does this sound right?  I don’t recall setting any port# during the v11 setup.  Can I share transcend while testing v10 & v11? 

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Thanks, this is very good info!

Here’s my current setup…

TEST v10………..

   The ascii gateway is set to 12002.  T_Defaults is set to 12001.

   (this is working OK)

Although I don’t recall setting any of the values below, they are set as follows:

TEST v11………..

   TessituraPaymentGateway.exe.config – AppSetting port value is 12002

  TIM – Payment Gateway Server Port is 12002

   T_Defaults is 12001

   (right now, if I start the v11 service, then try to run the v10 cc_server, it just hangs “not responding”)

Should I set the v11 values to something completely different?  12003 & 12004?  And do I set these with TIM?  Or directly in the config file?

You should be able to share your one Test Transcend between your v10 and v11 Test systems, and they should all be ok on the same box.  The v11 install shouldn’t impact Transcend’s ascii gateway unless you happened to set a v11 port to the same as Transcend is listening on.  The first suspect would be the payment gateway service.  Check it’s config file and verify that the ‘transcendPort’ value in the <Transcend> node is set to the port that the Ascii Gateway is listening on.  Also check that the ‘Port’ value in the <appSettings> section is set to the port the payment gateway Windows service is listening on (this should match what is in t_defaults).

I have Test instances for v10 & v11 side-by-side on the same box.  I also have Test Transcend on the same box which always worked fine with v10.  Now the Transcend ascii gateway in the Transcend control tray will not start.  I suspect this is a port conflict since I installed v11 services on this box.  Does this sound right?  I don’t recall setting any port# during the v11 setup.  Can I share transcend while testing v10 & v11? 

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Since your ascii gateway is using 12002 you can’t use that for anything else.  So just change your AppSetting port to something else and also put that in your V11 t_defaults.  You can set the transcendPort to 12002 since you want the V11 payment gateway to use the existing Test Transcend.  Makes no difference if you make the changes in TIM or directly in the payment TessituraPaymentGateway.exe.config.  If you change in TIM, remember to update installers and then reinstall the payment gateway service.  If you change directly in the config file you will need to stop and restart the service.

Thanks, this is very good info!

Here’s my current setup…

TEST v10………..

   The ascii gateway is set to 12002.  T_Defaults is set to 12001.

   (this is working OK)

Although I don’t recall setting any of the values below, they are set as follows:

TEST v11………..

   TessituraPaymentGateway.exe.config – AppSetting port value is 12002

  TIM – Payment Gateway Server Port is 12002

   T_Defaults is 12001

   (right now, if I start the v11 service, then try to run the v10 cc_server, it just hangs “not responding”)

Should I set the v11 values to something completely different?  12003 & 12004?  And do I set these with TIM?  Or directly in the config file?

You should be able to share your one Test Transcend between your v10 and v11 Test systems, and they should all be ok on the same box.  The v11 install shouldn’t impact Transcend’s ascii gateway unless you happened to set a v11 port to the same as Transcend is listening on.  The first suspect would be the payment gateway service.  Check it’s config file and verify that the ‘transcendPort’ value in the <Transcend> node is set to the port that the Ascii Gateway is listening on.  Also check that the ‘Port’ value in the <appSettings> section is set to the port the payment gateway Windows service is listening on (this should match what is in t_defaults).

I have Test instances for v10 & v11 side-by-side on the same box.  I also have Test Transcend on the same box which always worked fine with v10.  Now the Transcend ascii gateway in the Transcend control tray will not start.  I suspect this is a port conflict since I installed v11 services on this box.  Does this sound right?  I don’t recall setting any port# during the v11 setup.  Can I share transcend while testing v10 & v11? 

You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

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