Staff

We have two people who know how to do this—our ticket office manager and me. We currently do 30 shows a year and produce in two 2400-seat theaters.

Lucie

We are a Performing Arts Center with approximately 450 events in various venues ranging from 200 seats to 2500 seats and around 450,000 attendees per year.

There are 6 people who build performances, GLs, price maps, etc.  One additional person can build offers, and price types.  Only a couple of us build new facilities, and only three of us have access to TX_MOS_PRICETYPE.

All of us are in the ticketing department.

Have a great day!

Nicole

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Nicole Keating
Senior Director, Ticket Services
The Adrienne Arsht Center for the Performing Arts
of Miami-Dade County
1300 Biscayne Blvd.
Miami, FL 33132
ph. (786) 468-2330 fx. (786) 468-2005
www.arshtcenter.org

From: Nichole Mines [mailto:bounce-nicholemines7191@tessituranetwork.com]
Sent: Thursday, January 06, 2011 3:57 PM
To: Nicole Keating
Subject: [Tessitura Next Generation Forum] Staff

Hello All,

I wanted to ask  those that bulid and set up the season, shows, offers, price-types, Pricemaps,  fees, GL, etc...how many workers do you have doing this, how many shows in your season, and how many seats does your facility hold?

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Nichole,

We have 8 shows in our season currently – 5 in our mainstage which holds 842, and 3 in our smaller space which holds 282.

I’m the only person who actually builds the new season, any new facility, and the only one who routinely adds in new price types and shows/performances.  Price maps, offers, and fees can be added by myself or any of the 3 of our box office managers.  Only 2 people have access to add GLs – our Tessitura guru for all of the Ticketing GLs, and one person who adds Devo GLs.  I should say that although our Tessitura guru has the ability to do any of these things, she doesn’t do so on a regular basis.

Christy

Hi,

We have 6 main performance spaces between two buildings (that seat anywhere between 50-1500 seats), and will set up upwards of 300 productions/875 ticketed events per year.

While there are three sales supervisors who will occasionally set up a show or offer, I tend to set up the vast majority of seasons/shows as well as all front-end Tess maintenance and training when I’m not being a Sales Manager J

Cheers,

Kathleen

Kathleen Smith

Sales Manager

Royal and Derngate

Guildhall Road

Northampton

NN1 1DP

tel:  01604 655738

e:  kathleen.smith@royalandderngate.co.uk

Hello All,

I wanted to ask  those that bulid and set up the season, shows, offers, price-types, Pricemaps,  fees, GL, etc...how many workers do you have doing this, how many shows in your season, and how many seats does your facility hold?

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