Split payment with 2 credit cards

Are you referencing web purchases or split payments in the client by a user? If you are referencing, in the client, you would split the payment by simply inserting a new line in the payment window. In that line you would add the 2^nd form of payment. If it is a credit card, you can authorize all cards at once by simply clicking the authorize button.

Christopher Cuhel I Software Application Project Manager

John Michael Kohler Arts Center

ccuhel@jmkac.org

Direct 920-694-4551

From: Technology Roadmap Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Harpreet Kullar
Sent: Wednesday, May 14, 2014 2:16 PM
To: Chris Cuhel
Subject: [Technology Roadmap Forum] Split payment with 2 credit cards

Hello,

I wanted to follow up in the Split Payment question we posted in the Roadmap workshop this morning. We are currently unable to set up split payment using 2 credit cards and it was mentioned that this is possible during the Roadmap workshop. Can someone please help point us in the right direction to set this up in Tessitura v11.4 as we are only able to use 1 valid credit card for the split payment option.

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When I have needed to use two credit cards to pay an order in scheduled payments I split the total into two invoice payments, then schedule the invoice for billing for each card.

Not ideal as tickets can print (but you could leave a little fee on the order to prevent that until the invoices are paid)!

Mary French | IT Database Manager | Atlanta Ballet | 404.873.5811 ext. 201 | fax 404.809.2209

mfrench@atlantaballet.com | 1695 Marietta Blvd. NW Atlanta, GA 30318

From: Technology Roadmap Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Sharon Grayton
Sent: Thursday, May 15, 2014 11:04 AM
To: Mary French
Subject: RE: [Technology Roadmap Forum] Split payment with 2 credit cards

Anna, I don't see how we can schedule different credit cards for different installments of the payment plan.  I think that was the original question (and my question as well). Is that possible?

sharon

It seems possible because you have to select a credit card in the Payment Schedule pop up box.  There is no requirement that it’s the same one you just charged the first installment. 

Give it a try in Test.