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Appeal source code report by MOS

Gary Taylor
$organization

Greetings.

Can anyone direct me the appropriate report to use for pulling a MOS report for a specific appeal source code?  In other words, we're trying to analyze the effectiveness of a promo code used for a performance to determine where (Web, box office, phone)  the transactions occurred with this code.

Any help or suggestions are greatly appreciated.

Thanks,
Gary

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

Gary Taylor

Dir. of Marketing & Audience Development

Strand-Capitol Performing Arts Center

717-846-1155 x 132

www.strandcapitol.org

  • $organization

    Gary -

    Unfortunately, nothing pops into mind as far as a standard canned Tessi report. All of the MOS reports don't take lists and the campaign reports would take some serious list building muscle and multiple lists to get what you want.

    Having said that, I believe TStats could give you what you need if your organization has that. 

    Someone else might have some better ideas for you though, so I'm keeping my fingers crossed for you!

    - Heather
    Seattle Rep 

  • $organization in reply to Heather Laidlaw Kraft (she/her)

    Heather,

     

    Thanks for the reply and info.  I was kinda afraid of that.

     

    Unfortunately, we don’t have T-stats.  A bit salty for us at the moment.  Do you guys use it?

     

    We’ll see if any other ideas surface from anyone else.  Otherwise, I appreciate the input again.

     

    Gary

     

    **********************

    Gary Taylor

    Dir. of Marketing & Audience Development

    Strand-Capitol Performing Arts Center

    717-846-1155 x 132

     

     

    From: Heather Kraft [mailto:bounce-heatherlaidlawkraft3507@tessituranetwork.com]
    Sent: Wednesday, November 11, 2009 1:42 PM
    To: Gary Taylor
    Subject: Re: [Tessitura Marketing Forum] Appeal source code report by MOS

     

    Gary -

    Unfortunately, nothing pops into mind as far as a standard canned Tessi report. All of the MOS reports don't take lists and the campaign reports would take some serious list building muscle and multiple lists to get what you want.

    Having said that, I believe TStats could give you what you need if your organization has that. 

    Someone else might have some better ideas for you though, so I'm keeping my fingers crossed for you!

    - Heather
    Seattle Rep 

    From: Gary Taylor <bounce-garytaylor2228@tessituranetwork.com>
    Sent: 11/11/2009 9:30:12 AM

    Greetings.

    Can anyone direct me the appropriate report to use for pulling a MOS report for a specific appeal source code?  In other words, we're trying to analyze the effectiveness of a promo code used for a performance to determine where (Web, box office, phone)  the transactions occurred with this code.

    Any help or suggestions are greatly appreciated.

    Thanks,
    Gary

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Gary Taylor

    Dir. of Marketing & Audience Development

    Strand-Capitol Performing Arts Center

    717-846-1155 x 132

    www.strandcapitol.org




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Gary Taylor

    You could also try the Single Sale Order Listing report, using a list built off who has used your promo/source code.

    When I build promos, if we need to track the MOS, I always build separate ones.  This doesn't happen to often, as most of our promo use falls right in line with the same percentage of overall web purchasers, so we usually just make a best guess on MOS!

  • $organization in reply to Brandon Walls

    Good idea, Brandon!   Thanks for the input!

     

    Gary

    **********************

    Gary Taylor

    Dir. of Marketing & Audience Development

    Strand-Capitol Performing Arts Center

    717-846-1155 x 132

     

    Order online www.strandcapitol.org , and Select Your Own Seat or call 717-846-1111 for tickets.

     

     

    From: Brandon Walls [mailto:bounce-brandonwalls7585@tessituranetwork.com]
    Sent: Wednesday, November 11, 2009 2:07 PM
    To: Gary Taylor
    Subject: Re: [Tessitura Marketing Forum] RE: Appeal source code report by MOS

     

    You could also try the Single Sale Order Listing report, using a list built off who has used your promo/source code.

    When I build promos, if we need to track the MOS, I always build separate ones.  This doesn't happen to often, as most of our promo use falls right in line with the same percentage of overall web purchasers, so we usually just make a best guess on MOS!

    From: Gary Taylor <bounce-garytaylor2228@tessituranetwork.com>
    Sent: 11/11/2009 12:55:24 PM

    Heather,

     

    Thanks for the reply and info.  I was kinda afraid of that.

     

    Unfortunately, we don’t have T-stats.  A bit salty for us at the moment.  Do you guys use it?

     

    We’ll see if any other ideas surface from anyone else.  Otherwise, I appreciate the input again.

     

    Gary

     

    **********************

    Gary Taylor

    Dir. of Marketing & Audience Development

    Strand-Capitol Performing Arts Center

    717-846-1155 x 132

     

     

    From: Heather Kraft [mailto:bounce-heatherlaidlawkraft3507@tessituranetwork.com]
    Sent: Wednesday, November 11, 2009 1:42 PM
    To: Gary Taylor
    Subject: Re: [Tessitura Marketing Forum] Appeal source code report by MOS

     

    Gary -

    Unfortunately, nothing pops into mind as far as a standard canned Tessi report. All of the MOS reports don't take lists and the campaign reports would take some serious list building muscle and multiple lists to get what you want.

    Having said that, I believe TStats could give you what you need if your organization has that. 

    Someone else might have some better ideas for you though, so I'm keeping my fingers crossed for you!

    - Heather
    Seattle Rep 

    From: Gary Taylor <bounce-garytaylor2228@tessituranetwork.com>
    Sent: 11/11/2009 9:30:12 AM

    Greetings.

    Can anyone direct me the appropriate report to use for pulling a MOS report for a specific appeal source code?  In other words, we're trying to analyze the effectiveness of a promo code used for a performance to determine where (Web, box office, phone)  the transactions occurred with this code.

    Any help or suggestions are greatly appreciated.

    Thanks,
    Gary

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Gary Taylor

    Dir. of Marketing & Audience Development

    Strand-Capitol Performing Arts Center

    717-846-1155 x 132

    www.strandcapitol.org




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Hi Gary,

     

    I don’t think there is a good option to look at this based on mode of sale, but there is an option using sales channel (which generally tracks the same information).

     

    The new Ticket Sales by Period report (which is a much improved replacement for the Daily Sales report) has a list parameter and an option to group sales by sales channel.  So you can create a list of people who used the source code (the criteria you need for this is in the Promotions folder) and then select that list for the Ticket Sales by Period report.

     

    I hope this helps,

     

    Kevin Sheehan

    Documentation & Learning Resources Specialist

    Tessitura Network

    1 888 643 5778 ext 329 Office

    ksheehan@tessituranetwork.com

     

  • $organization in reply to Kevin Sheehan

    Hi Kevin.

     

    Excellent!  I think this is just what we were looking for.  Which version of Tess is that report available in?

     

    Thanks very much!
    Gary

     

    **********************

    Gary Taylor

    Dir. of Marketing & Audience Development

    Strand-Capitol Performing Arts Center

    717-846-1155 x 132

     

    Order online www.strandcapitol.org , and Select Your Own Seat or call 717-846-1111 for tickets.

     

     

    From: Kevin Sheehan [mailto:bounce-kevinsheehan4372@tessituranetwork.com]
    Sent: Wednesday, November 11, 2009 2:22 PM
    To: Gary Taylor
    Subject: RE: [Tessitura Marketing Forum] Appeal source code report by MOS

     

    Hi Gary,

     

    I don’t think there is a good option to look at this based on mode of sale, but there is an option using sales channel (which generally tracks the same information).

     

    The new Ticket Sales by Period report (which is a much improved replacement for the Daily Sales report) has a list parameter and an option to group sales by sales channel.  So you can create a list of people who used the source code (the criteria you need for this is in the Promotions folder) and then select that list for the Ticket Sales by Period report.

     

    I hope this helps,

     

    Kevin Sheehan

    Documentation & Learning Resources Specialist

    Tessitura Network

    1 888 643 5778 ext 329 Office

    ksheehan@tessituranetwork.com

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization in reply to Gary Taylor

    Gary-

     

    Just to answer real quick it is in 9.0!  And it is awesome… J

     

     

    Amanda Sheehan

    Ticket System Administrator

    Cincinnati Playhouse in the Park

     

     

     

    From: Gary Taylor [mailto:bounce-garytaylor2228@tessituranetwork.com]
    Sent: Wednesday, November 11, 2009 3:12 PM
    To: Amanda Sheehan
    Subject: RE: [Tessitura Marketing Forum] Appeal source code report by MOS

     

    Hi Kevin.

     

    Excellent!  I think this is just what we were looking for.  Which version of Tess is that report available in?

     

    Thanks very much!
    Gary

     

    **********************

    Gary Taylor

    Dir. of Marketing & Audience Development

    Strand-Capitol Performing Arts Center

    717-846-1155 x 132

     

    Order online www.strandcapitol.org , and Select Your Own Seat or call 717-846-1111 for tickets.

     

     

    From: Kevin Sheehan [mailto:bounce-kevinsheehan4372@tessituranetwork.com]
    Sent: Wednesday, November 11, 2009 2:22 PM
    To: Gary Taylor
    Subject: RE: [Tessitura Marketing Forum] Appeal source code report by MOS

     

    Hi Gary,

     

    I don’t think there is a good option to look at this based on mode of sale, but there is an option using sales channel (which generally tracks the same information).

     

    The new Ticket Sales by Period report (which is a much improved replacement for the Daily Sales report) has a list parameter and an option to group sales by sales channel.  So you can create a list of people who used the source code (the criteria you need for this is in the Promotions folder) and then select that list for the Ticket Sales by Period report.

     

    I hope this helps,

     

    Kevin Sheehan

    Documentation & Learning Resources Specialist

    Tessitura Network

    1 888 643 5778 ext 329 Office

    ksheehan@tessituranetwork.com

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization in reply to Former Member

    Hey Amanda.

     

    Sweet!  Okay, thanks.  Can’t wait!  (Sad that I get so carried away about a report, huh?!?) ;-)

     

    Gary

     

    From: Amanda Sheehan [mailto:bounce-amandasheehan6527@tessituranetwork.com]
    Sent: Wednesday, November 11, 2009 3:23 PM
    To: Gary Taylor
    Subject: RE: [Tessitura Marketing Forum] Appeal source code report by MOS

     

    Gary-

     

    Just to answer real quick it is in 9.0!  And it is awesome… J

     

     

    Amanda Sheehan

    Ticket System Administrator

    Cincinnati Playhouse in the Park

     

     

     

    From: Gary Taylor [mailto:bounce-garytaylor2228@tessituranetwork.com]
    Sent: Wednesday, November 11, 2009 3:12 PM
    To: Amanda Sheehan
    Subject: RE: [Tessitura Marketing Forum] Appeal source code report by MOS

     

    Hi Kevin.

     

    Excellent!  I think this is just what we were looking for.  Which version of Tess is that report available in?

     

    Thanks very much!
    Gary

     

    **********************

    Gary Taylor

    Dir. of Marketing & Audience Development

    Strand-Capitol Performing Arts Center

    717-846-1155 x 132

     

    Order online www.strandcapitol.org , and Select Your Own Seat or call 717-846-1111 for tickets.

     

     

    From: Kevin Sheehan [mailto:bounce-kevinsheehan4372@tessituranetwork.com]
    Sent: Wednesday, November 11, 2009 2:22 PM
    To: Gary Taylor
    Subject: RE: [Tessitura Marketing Forum] Appeal source code report by MOS

     

    Hi Gary,

     

    I don’t think there is a good option to look at this based on mode of sale, but there is an option using sales channel (which generally tracks the same information).

     

    The new Ticket Sales by Period report (which is a much improved replacement for the Daily Sales report) has a list parameter and an option to group sales by sales channel.  So you can create a list of people who used the source code (the criteria you need for this is in the Promotions folder) and then select that list for the Ticket Sales by Period report.

     

    I hope this helps,

     

    Kevin Sheehan

    Documentation & Learning Resources Specialist

    Tessitura Network

    1 888 643 5778 ext 329 Office

    ksheehan@tessituranetwork.com

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    P Please consider the environment before printing this email.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!