Greetings.
Can anyone direct me the appropriate report to use for pulling a MOS report for a specific appeal source code? In other words, we're trying to analyze the effectiveness of a promo code used for a performance to determine where (Web, box office, phone) the transactions occurred with this code.
Any help or suggestions are greatly appreciated.
Thanks,Gary
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Gary Taylor
Dir. of Marketing & Audience Development
Strand-Capitol Performing Arts Center
717-846-1155 x 132
www.strandcapitol.org
Gary -
Unfortunately, nothing pops into mind as far as a standard canned Tessi report. All of the MOS reports don't take lists and the campaign reports would take some serious list building muscle and multiple lists to get what you want.
Having said that, I believe TStats could give you what you need if your organization has that.
Someone else might have some better ideas for you though, so I'm keeping my fingers crossed for you!
- HeatherSeattle Rep
Heather,
Thanks for the reply and info. I was kinda afraid of that.
Unfortunately, we don’t have T-stats. A bit salty for us at the moment. Do you guys use it?
We’ll see if any other ideas surface from anyone else. Otherwise, I appreciate the input again.
Gary
**********************
From: Heather Kraft [mailto:bounce-heatherlaidlawkraft3507@tessituranetwork.com] Sent: Wednesday, November 11, 2009 1:42 PM To: Gary Taylor Subject: Re: [Tessitura Marketing Forum] Appeal source code report by MOS
- Heather Seattle Rep
From: Gary Taylor <bounce-garytaylor2228@tessituranetwork.com> Sent: 11/11/2009 9:30:12 AM
Thanks, Gary
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You could also try the Single Sale Order Listing report, using a list built off who has used your promo/source code.
When I build promos, if we need to track the MOS, I always build separate ones. This doesn't happen to often, as most of our promo use falls right in line with the same percentage of overall web purchasers, so we usually just make a best guess on MOS!
Good idea, Brandon! Thanks for the input!
Order online www.strandcapitol.org , and Select Your Own Seat or call 717-846-1111 for tickets.
From: Brandon Walls [mailto:bounce-brandonwalls7585@tessituranetwork.com] Sent: Wednesday, November 11, 2009 2:07 PM To: Gary Taylor Subject: Re: [Tessitura Marketing Forum] RE: Appeal source code report by MOS
From: Gary Taylor <bounce-garytaylor2228@tessituranetwork.com> Sent: 11/11/2009 12:55:24 PM