Greetings.
Can anyone direct me the appropriate report to use for pulling a MOS report for a specific appeal source code? In other words, we're trying to analyze the effectiveness of a promo code used for a performance to determine where (Web, box office, phone) the transactions occurred with this code.
Any help or suggestions are greatly appreciated.
Thanks,Gary
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Gary Taylor
Dir. of Marketing & Audience Development
Strand-Capitol Performing Arts Center
717-846-1155 x 132
www.strandcapitol.org
Hi Gary,
I don’t think there is a good option to look at this based on mode of sale, but there is an option using sales channel (which generally tracks the same information).
The new Ticket Sales by Period report (which is a much improved replacement for the Daily Sales report) has a list parameter and an option to group sales by sales channel. So you can create a list of people who used the source code (the criteria you need for this is in the Promotions folder) and then select that list for the Ticket Sales by Period report.
I hope this helps,
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com
Hi Kevin.
Excellent! I think this is just what we were looking for. Which version of Tess is that report available in?
Thanks very much! Gary
**********************
Order online www.strandcapitol.org , and Select Your Own Seat or call 717-846-1111 for tickets.
From: Kevin Sheehan [mailto:bounce-kevinsheehan4372@tessituranetwork.com] Sent: Wednesday, November 11, 2009 2:22 PM To: Gary Taylor Subject: RE: [Tessitura Marketing Forum] Appeal source code report by MOS
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Gary-
Just to answer real quick it is in 9.0! And it is awesome… J
Amanda Sheehan
Ticket System Administrator
Cincinnati Playhouse in the Park
From: Gary Taylor [mailto:bounce-garytaylor2228@tessituranetwork.com] Sent: Wednesday, November 11, 2009 3:12 PM To: Amanda Sheehan Subject: RE: [Tessitura Marketing Forum] Appeal source code report by MOS
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Hey Amanda.
Sweet! Okay, thanks. Can’t wait! (Sad that I get so carried away about a report, huh?!?) ;-)
Gary
From: Amanda Sheehan [mailto:bounce-amandasheehan6527@tessituranetwork.com] Sent: Wednesday, November 11, 2009 3:23 PM To: Gary Taylor Subject: RE: [Tessitura Marketing Forum] Appeal source code report by MOS