Hi,If I want to pull an Extraction of people who signed up to receive eNews between dates X and Y, what criteria would I need to put before 'Between - X AND Y' in the Extraction segment to get this info?
Thanks, Sam, Theatre Royal
Hi Sam,
That depends on how you are recording sign ups for your eNews. Are you using an attribute, a CSI, something else?
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Sam Smith Sent: Thursday, October 29, 2009 9:31 AM To: Kevin Sheehan Subject: [Tessitura Marketing Forum] Extractions - Email subscriptions date
Hi, If I want to pull an Extraction of people who signed up to receive eNews between dates X and Y, what criteria would I need to put before 'Between - X AND Y' in the Extraction segment to get this info?
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Hi Kevin,
We use a CSl (I think!)Sam
If you use CSI's you'll need to include the Activity Type and possibly the Category as well as the CSI date range.All these can be found in the Customer Service Issues criteria folder.
So for example if the category is something like "Email Contact" and within that category is a activity type of "eNews" you would set up your criteria like so...
CSI Category IN Email ContactCSI Activity Type IN eNewsCSI Date BETWEEN X AND Y
Depending on how your activity types are set up and named you may not need the category but might as well toss it in.
Does that help?