Newly Deceased Trusts

What are best practices when you have a donor pass and then you continue receiving money from a trust that they created? Do you continue using the same account and address it to the trust, or create a new account specifically for the trust?

Open to any suggestions, 

Thank You!

  • We convert the individual record to an estate record and then a gift officer or org contact coordinates with the estate as to whether a pledge or ticket purchase will be fulfilled. We are also in a consortium environment, so depending on the individuals relationship with our other organizations, we have a set of procedures we follow to notify all within the consortium.

     

    Just thinking out loud here….but if there are no outstanding pledges or ticket purchases on the record, another option could be to create an estate record for them, affiliate the individual record to it, and then inactivate/mark deceased the original individual record. Then there would be a clear distinction between the transactions before the donors passing and then any contributions received after.

     

    Not sure what you will want to be your best practice, but I hope this gets you started.

     

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W Pershing Road

    Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

    mkocher@kcballet.org

     

    Buy tickets and enroll for classes: www.kcballet.org


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Patrick Vaughan
    Sent: Thursday, July 25, 2013 4:51 PM
    To: Marie Kocher
    Subject: [Tessitura Development Forum] Newly Deceased Trusts

     

    What are best practices when you have a donor pass and then you continue receiving money from a trust that they created? Do you continue using the same account and address it to the trust, or create a new account specifically for the trust?

    Open to any suggestions, 

    Thank You!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • This is also a good argument for creating a Trust record and just affiliating it with the deceased donor.  Before v.11 we would convert the individual to an Estate now we create an Estate record and affiliate it.  However prior to v.11,  if a donor established a foundation or trust that would begin its own new donations then we created a separate record and the records were associatated.

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Marie Kocher
    Sent: Thursday, July 25, 2013 6:35 PM
    To: McKinley, Leslie
    Subject: RE: [Tessitura Development Forum] Newly Deceased Trusts

     

    We convert the individual record to an estate record and then a gift officer or org contact coordinates with the estate as to whether a pledge or ticket purchase will be fulfilled. We are also in a consortium environment, so depending on the individuals relationship with our other organizations, we have a set of procedures we follow to notify all within the consortium.

     

    Just thinking out loud here….but if there are no outstanding pledges or ticket purchases on the record, another option could be to create an estate record for them, affiliate the individual record to it, and then inactivate/mark deceased the original individual record. Then there would be a clear distinction between the transactions before the donors passing and then any contributions received after.

     

    Not sure what you will want to be your best practice, but I hope this gets you started.

     

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W Pershing Road

    Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

    mkocher@kcballet.org

     

    Buy tickets and enroll for classes: www.kcballet.org


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Patrick Vaughan
    Sent: Thursday, July 25, 2013 4:51 PM
    To: Marie Kocher
    Subject: [Tessitura Development Forum] Newly Deceased Trusts

     

    What are best practices when you have a donor pass and then you continue receiving money from a trust that they created? Do you continue using the same account and address it to the trust, or create a new account specifically for the trust?

    Open to any suggestions, 

    Thank You!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Hi Patrick!

    We're on v11 here at UMS, and we also put the money in a new trust/estate account, with the deceased donor as an affiliate. (Only caveat would be a trust account that existed on its own when we converted to Tesstura.) It mimics all of our other affiliations for funds and foundations and the like.

    Our general policy is one record per "entity", and the estate is technically a different entity than the human that preceded it. :)

    Beth

  • I am curious how you handle the issue of an open pledge or order on the record. We have this happen from time to time and we are looking for best practices to adopt for this. Has anyone come across that?

    Thanks,

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W Pershing Road

    Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

    mkocher@kcballet.org

     

    Buy tickets and enroll for classes: www.kcballet.org


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Beth Gilliland
    Sent: Friday, July 26, 2013 9:20 AM
    To: Marie Kocher
    Subject: Re: [Tessitura Development Forum] Newly Deceased Trusts

     

    Hi Patrick!

    We're on v11 here at UMS, and we also put the money in a new trust/estate account, with the deceased donor as an affiliate. (Only caveat would be a trust account that existed on its own when we converted to Tesstura.) It mimics all of our other affiliations for funds and foundations and the like.

    Our general policy is one record per "entity", and the estate is technically a different entity than the human that preceded it. :)

    Beth

    From: Patrick Vaughan <bounce-patrickvaughan8846@tessituranetwork.com>
    Sent: 7/25/2013 4:29:35 PM

    What are best practices when you have a donor pass and then you continue receiving money from a trust that they created? Do you continue using the same account and address it to the trust, or create a new account specifically for the trust?

    Open to any suggestions, 

    Thank You!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Marie-

    We are only just getting started with our development team really managing pledges as well as solicitations/plans in Tessitura - so we don't have too many deceased with open pledges. When it does happen, we'd probably reverse the individual's pledge, with a note in the contribution record, and then just process the gift itself in the trust (though I suppose you could process on the individual's pledge, then soft credit the trust?). Honestly, I'm not sure how the box office handles open orders/future tickets on a deceased's record.

    I'm definitely looking forward to v12 where you can see a Plan in both the trust AND the trustee's accounts (assuming you have a step that includes one as an associate on the other). Plans aren't quite pledges, but at least it's a step towards seeing info in both of those records at the same time.

    Beth

  • If you mean if the deceased has an open pledge – if the amount is considered significant and no development person as a relationship will often send a pledge reminder bill.  This lets the estate determine if they will pay it. If small we cancel or write off.   If there is a relationship the Dev staff sends pledge reminder at a respectable interval after death.

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Marie Kocher
    Sent: Friday, July 26, 2013 3:54 PM
    To: McKinley, Leslie
    Subject: RE: [Tessitura Development Forum] Newly Deceased Trusts

     

    I am curious how you handle the issue of an open pledge or order on the record. We have this happen from time to time and we are looking for best practices to adopt for this. Has anyone come across that?

    Thanks,

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W Pershing Road

    Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

    mkocher@kcballet.org

     

    Buy tickets and enroll for classes: www.kcballet.org


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Beth Gilliland
    Sent: Friday, July 26, 2013 9:20 AM
    To: Marie Kocher
    Subject: Re: [Tessitura Development Forum] Newly Deceased Trusts

     

    Hi Patrick!

    We're on v11 here at UMS, and we also put the money in a new trust/estate account, with the deceased donor as an affiliate. (Only caveat would be a trust account that existed on its own when we converted to Tesstura.) It mimics all of our other affiliations for funds and foundations and the like.

    Our general policy is one record per "entity", and the estate is technically a different entity than the human that preceded it. :)

    Beth

    From: Patrick Vaughan <bounce-patrickvaughan8846@tessituranetwork.com>
    Sent: 7/25/2013 4:29:35 PM

    What are best practices when you have a donor pass and then you continue receiving money from a trust that they created? Do you continue using the same account and address it to the trust, or create a new account specifically for the trust?

    Open to any suggestions, 

    Thank You!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • But as far as converting the deceased record to an estate or creating an estate and affiliating the deceased record to the estate. Which would you do for an open pledge or ticket order on a deceased person’s record?

     

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W Pershing Road

    Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

    mkocher@kcballet.org

     

    Buy tickets and enroll for classes: www.kcballet.org


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Leslie McKinley
    Sent: Friday, July 26, 2013 3:25 PM
    To: Marie Kocher
    Subject: RE: [Tessitura Development Forum] Newly Deceased Trusts

     

    If you mean if the deceased has an open pledge – if the amount is considered significant and no development person as a relationship will often send a pledge reminder bill.  This lets the estate determine if they will pay it. If small we cancel or write off.   If there is a relationship the Dev staff sends pledge reminder at a respectable interval after death.

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Marie Kocher
    Sent: Friday, July 26, 2013 3:54 PM
    To: McKinley, Leslie
    Subject: RE: [Tessitura Development Forum] Newly Deceased Trusts

     

    I am curious how you handle the issue of an open pledge or order on the record. We have this happen from time to time and we are looking for best practices to adopt for this. Has anyone come across that?

    Thanks,

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W Pershing Road

    Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

    mkocher@kcballet.org

     

    Buy tickets and enroll for classes: www.kcballet.org


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Beth Gilliland
    Sent: Friday, July 26, 2013 9:20 AM
    To: Marie Kocher
    Subject: Re: [Tessitura Development Forum] Newly Deceased Trusts

     

    Hi Patrick!

    We're on v11 here at UMS, and we also put the money in a new trust/estate account, with the deceased donor as an affiliate. (Only caveat would be a trust account that existed on its own when we converted to Tesstura.) It mimics all of our other affiliations for funds and foundations and the like.

    Our general policy is one record per "entity", and the estate is technically a different entity than the human that preceded it. :)

    Beth

    From: Patrick Vaughan <bounce-patrickvaughan8846@tessituranetwork.com>
    Sent: 7/25/2013 4:29:35 PM

    What are best practices when you have a donor pass and then you continue receiving money from a trust that they created? Do you continue using the same account and address it to the trust, or create a new account specifically for the trust?

    Open to any suggestions, 

    Thank You!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Sorry – if there was an opened pledge in the deceased record I would do as noted below

     

    1)      From the deceased record a pledge reminder is generated  and sent to address in record or Estate if known

    2)      Otherwise it is canceled/written off

     

    Orders if no tickets are printed/sent the order would just be cancelled.  If the tickets were invoiced it could be treated as the open pledge.

     

    We no longer convert deceased records into Estates as of v.11.  

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Marie Kocher
    Sent: Friday, July 26, 2013 4:44 PM
    To: McKinley, Leslie
    Subject: RE: [Tessitura Development Forum] Newly Deceased Trusts

     

    But as far as converting the deceased record to an estate or creating an estate and affiliating the deceased record to the estate. Which would you do for an open pledge or ticket order on a deceased person’s record?

     

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W Pershing Road

    Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

    mkocher@kcballet.org

     

    Buy tickets and enroll for classes: www.kcballet.org


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Leslie McKinley
    Sent: Friday, July 26, 2013 3:25 PM
    To: Marie Kocher
    Subject: RE: [Tessitura Development Forum] Newly Deceased Trusts

     

    If you mean if the deceased has an open pledge – if the amount is considered significant and no development person as a relationship will often send a pledge reminder bill.  This lets the estate determine if they will pay it. If small we cancel or write off.   If there is a relationship the Dev staff sends pledge reminder at a respectable interval after death.

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Marie Kocher
    Sent: Friday, July 26, 2013 3:54 PM
    To: McKinley, Leslie
    Subject: RE: [Tessitura Development Forum] Newly Deceased Trusts

     

    I am curious how you handle the issue of an open pledge or order on the record. We have this happen from time to time and we are looking for best practices to adopt for this. Has anyone come across that?

    Thanks,

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W Pershing Road

    Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

    mkocher@kcballet.org

     

    Buy tickets and enroll for classes: www.kcballet.org


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Beth Gilliland
    Sent: Friday, July 26, 2013 9:20 AM
    To: Marie Kocher
    Subject: Re: [Tessitura Development Forum] Newly Deceased Trusts

     

    Hi Patrick!

    We're on v11 here at UMS, and we also put the money in a new trust/estate account, with the deceased donor as an affiliate. (Only caveat would be a trust account that existed on its own when we converted to Tesstura.) It mimics all of our other affiliations for funds and foundations and the like.

    Our general policy is one record per "entity", and the estate is technically a different entity than the human that preceded it. :)

    Beth

    From: Patrick Vaughan <bounce-patrickvaughan8846@tessituranetwork.com>
    Sent: 7/25/2013 4:29:35 PM

    What are best practices when you have a donor pass and then you continue receiving money from a trust that they created? Do you continue using the same account and address it to the trust, or create a new account specifically for the trust?

    Open to any suggestions, 

    Thank You!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!