What are best practices when you have a donor pass and then you continue receiving money from a trust that they created? Do you continue using the same account and address it to the trust, or create a new account specifically for the trust?
Open to any suggestions,
Thank You!
I am curious how you handle the issue of an open pledge or order on the record. We have this happen from time to time and we are looking for best practices to adopt for this. Has anyone come across that?
Thanks,
Marie
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Marie Kocher | Development Assistant
Kansas City Ballet
Todd Bolender Center for Dance and Creativity
500 W Pershing Road
Kansas City, MO 64108
816-931-2232 x 1382 | 816-931-1172 (fax)
mkocher@kcballet.org
Buy tickets and enroll for classes: www.kcballet.org
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Beth Gilliland Sent: Friday, July 26, 2013 9:20 AM To: Marie Kocher Subject: Re: [Tessitura Development Forum] Newly Deceased Trusts
Hi Patrick!
We're on v11 here at UMS, and we also put the money in a new trust/estate account, with the deceased donor as an affiliate. (Only caveat would be a trust account that existed on its own when we converted to Tesstura.) It mimics all of our other affiliations for funds and foundations and the like.
Our general policy is one record per "entity", and the estate is technically a different entity than the human that preceded it. :)
Beth
From: Patrick Vaughan <bounce-patrickvaughan8846@tessituranetwork.com> Sent: 7/25/2013 4:29:35 PM
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Marie-
We are only just getting started with our development team really managing pledges as well as solicitations/plans in Tessitura - so we don't have too many deceased with open pledges. When it does happen, we'd probably reverse the individual's pledge, with a note in the contribution record, and then just process the gift itself in the trust (though I suppose you could process on the individual's pledge, then soft credit the trust?). Honestly, I'm not sure how the box office handles open orders/future tickets on a deceased's record.
I'm definitely looking forward to v12 where you can see a Plan in both the trust AND the trustee's accounts (assuming you have a step that includes one as an associate on the other). Plans aren't quite pledges, but at least it's a step towards seeing info in both of those records at the same time.