What are best practices when you have a donor pass and then you continue receiving money from a trust that they created? Do you continue using the same account and address it to the trust, or create a new account specifically for the trust?
Open to any suggestions,
Thank You!
Sorry – if there was an opened pledge in the deceased record I would do as noted below
1) From the deceased record a pledge reminder is generated and sent to address in record or Estate if known
2) Otherwise it is canceled/written off
Orders if no tickets are printed/sent the order would just be cancelled. If the tickets were invoiced it could be treated as the open pledge.
We no longer convert deceased records into Estates as of v.11.
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Marie KocherSent: Friday, July 26, 2013 4:44 PMTo: McKinley, LeslieSubject: RE: [Tessitura Development Forum] Newly Deceased Trusts
But as far as converting the deceased record to an estate or creating an estate and affiliating the deceased record to the estate. Which would you do for an open pledge or ticket order on a deceased person’s record?
Marie
--
Marie Kocher | Development Assistant
Kansas City Ballet
Todd Bolender Center for Dance and Creativity
500 W Pershing Road
Kansas City, MO 64108
816-931-2232 x 1382 | 816-931-1172 (fax)
mkocher@kcballet.org
Buy tickets and enroll for classes: www.kcballet.org
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Leslie McKinleySent: Friday, July 26, 2013 3:25 PMTo: Marie KocherSubject: RE: [Tessitura Development Forum] Newly Deceased Trusts
If you mean if the deceased has an open pledge – if the amount is considered significant and no development person as a relationship will often send a pledge reminder bill. This lets the estate determine if they will pay it. If small we cancel or write off. If there is a relationship the Dev staff sends pledge reminder at a respectable interval after death.
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Marie KocherSent: Friday, July 26, 2013 3:54 PMTo: McKinley, LeslieSubject: RE: [Tessitura Development Forum] Newly Deceased Trusts
I am curious how you handle the issue of an open pledge or order on the record. We have this happen from time to time and we are looking for best practices to adopt for this. Has anyone come across that?
Thanks,
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Beth GillilandSent: Friday, July 26, 2013 9:20 AMTo: Marie KocherSubject: Re: [Tessitura Development Forum] Newly Deceased Trusts
Hi Patrick!
We're on v11 here at UMS, and we also put the money in a new trust/estate account, with the deceased donor as an affiliate. (Only caveat would be a trust account that existed on its own when we converted to Tesstura.) It mimics all of our other affiliations for funds and foundations and the like.
Our general policy is one record per "entity", and the estate is technically a different entity than the human that preceded it. :)
Beth
From: Patrick Vaughan <bounce-patrickvaughan8846@tessituranetwork.com>Sent: 7/25/2013 4:29:35 PM
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