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Placing money on account from Devo to Ticketing

Katherine Kerr
$organization

Hi!  I am wondering if anyone could give me a procedure for putting money on account from the Development side to be used by ticketing.  Marketing and Development worked together on a small campaign and part of the money that corporations give will be a donation, but part of it will go toward the purchase of tickets to the show they are sponsoring.  Normally, we would process the ticket portion first and put the money to be used by Devo On Account and pull it from there.  Unfortunately, we've done this a little bass-ackwards and will be receiving the funds before we know when they want tickets for, how many, etc so I will need to put the money in through an EFT and place the amount to go to tickets On Account.  I have attempted this several ways in the TEST environment, but with no success and I can't seem to find anything that explains how to do this from the Development side.  Any help would be greatly appreciated.  Thanks!

  • $organization

    I too have been unsuccessful in a similar venture. I would love to know if this is possible as well.

     

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W. Pershing Road, Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

     

    Buy tickets and enroll for classes: www.kcballet.org

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Katherine Kerr
    Sent: Tuesday, December 11, 2012 2:44 PM
    To: Marie Kocher
    Subject: [Tessitura Development Forum] Placing money on account from Devo to Ticketing

     

    Hi!  I am wondering if anyone could give me a procedure for putting money on account from the Development side to be used by ticketing.  Marketing and Development worked together on a small campaign and part of the money that corporations give will be a donation, but part of it will go toward the purchase of tickets to the show they are sponsoring.  Normally, we would process the ticket portion first and put the money to be used by Devo On Account and pull it from there.  Unfortunately, we've done this a little bass-ackwards and will be receiving the funds before we know when they want tickets for, how many, etc so I will need to put the money in through an EFT and place the amount to go to tickets On Account.  I have attempted this several ways in the TEST environment, but with no success and I can't seem to find anything that explains how to do this from the Development side.  Any help would be greatly appreciated.  Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    From my experience we’ve comped the sponsor tickets and kept all of the money in the contribution module. I have a pricetype for sponsor comp so we can track their benefits that way.  But you are correct that money can only go from Ticketing to Development, not the other way around after you’ve entered the money as a contribution.

     

    Shelley Salinas

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Katherine Kerr
    Sent: Tuesday, December 11, 2012 2:46 PM
    To: Shelley Salinas
    Subject: [Tessitura Development Forum] Placing money on account from Devo to Ticketing

     

    Hi!  I am wondering if anyone could give me a procedure for putting money on account from the Development side to be used by ticketing.  Marketing and Development worked together on a small campaign and part of the money that corporations give will be a donation, but part of it will go toward the purchase of tickets to the show they are sponsoring.  Normally, we would process the ticket portion first and put the money to be used by Devo On Account and pull it from there.  Unfortunately, we've done this a little bass-ackwards and will be receiving the funds before we know when they want tickets for, how many, etc so I will need to put the money in through an EFT and place the amount to go to tickets On Account.  I have attempted this several ways in the TEST environment, but with no success and I can't seem to find anything that explains how to do this from the Development side.  Any help would be greatly appreciated.  Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization in reply to Shelley Espinoza

    I am able to enter a check for $75, add another payment method to put a negative -$25 On Account, then enter a $50 gift.  This results in the gift and leftover money on account.

    So is ticketing unable to grab this leftover $25?

    If ticketing is unable to process money that started in Development, are they able to process the $75 themselves without adding a performance?

  • $organization

    This should not be a problem.  You just need to make sure the On Account Payment Type you are using has been set with security rights for both Ticketing and Development staff.

     

    Terry Stevens

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Marie Kocher
    Sent: Tuesday, December 11, 2012 4:13 PM
    To: Stevens, Terry
    Subject: RE: [Tessitura Development Forum] Placing money on account from Devo to Ticketing

     

    I too have been unsuccessful in a similar venture. I would love to know if this is possible as well.

     

    Marie

     

    --

    Marie Kocher | Development Assistant

    Kansas City Ballet

    Todd Bolender Center for Dance and Creativity

    500 W. Pershing Road, Kansas City, MO 64108

    816-931-2232 x 1382 | 816-931-1172 (fax)

     

    Buy tickets and enroll for classes: www.kcballet.org

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Katherine Kerr
    Sent: Tuesday, December 11, 2012 2:44 PM
    To: Marie Kocher
    Subject: [Tessitura Development Forum] Placing money on account from Devo to Ticketing

     

    Hi!  I am wondering if anyone could give me a procedure for putting money on account from the Development side to be used by ticketing.  Marketing and Development worked together on a small campaign and part of the money that corporations give will be a donation, but part of it will go toward the purchase of tickets to the show they are sponsoring.  Normally, we would process the ticket portion first and put the money to be used by Devo On Account and pull it from there.  Unfortunately, we've done this a little bass-ackwards and will be receiving the funds before we know when they want tickets for, how many, etc so I will need to put the money in through an EFT and place the amount to go to tickets On Account.  I have attempted this several ways in the TEST environment, but with no success and I can't seem to find anything that explains how to do this from the Development side.  Any help would be greatly appreciated.  Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    There should be no difference which side you are doing it.   We exchange money regularly between Development and Ticketing – it was how the On-account payment method got started.

     

    From the Contributution module enter the ID and Source code and then the Payment

    Enter your full payment and then hit insert and enter a negative amount for the appropriate On Account payment method.   The balance if there is any can then be applied to whatever fund code that is appropriate.

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Shelley Salinas
    Sent: Tuesday, December 11, 2012 4:33 PM
    To: McKinley, Leslie
    Subject: RE: [Tessitura Development Forum] Placing money on account from Devo to Ticketing

     

    From my experience we’ve comped the sponsor tickets and kept all of the money in the contribution module. I have a pricetype for sponsor comp so we can track their benefits that way.  But you are correct that money can only go from Ticketing to Development, not the other way around after you’ve entered the money as a contribution.

     

    Shelley Salinas

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Katherine Kerr
    Sent: Tuesday, December 11, 2012 2:46 PM
    To: Shelley Salinas
    Subject: [Tessitura Development Forum] Placing money on account from Devo to Ticketing

     

    Hi!  I am wondering if anyone could give me a procedure for putting money on account from the Development side to be used by ticketing.  Marketing and Development worked together on a small campaign and part of the money that corporations give will be a donation, but part of it will go toward the purchase of tickets to the show they are sponsoring.  Normally, we would process the ticket portion first and put the money to be used by Devo On Account and pull it from there.  Unfortunately, we've done this a little bass-ackwards and will be receiving the funds before we know when they want tickets for, how many, etc so I will need to put the money in through an EFT and place the amount to go to tickets On Account.  I have attempted this several ways in the TEST environment, but with no success and I can't seem to find anything that explains how to do this from the Development side.  Any help would be greatly appreciated.  Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Interesting, I didn’t know that.  I guess the bigger question is where you want the money to show up, in the ticket reports or contributions?

     

    Shelley Salinas

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Michael Mariano
    Sent: Tuesday, December 11, 2012 3:58 PM
    To: Shelley Salinas
    Subject: RE: [Tessitura Development Forum] Placing money on account from Devo to Ticketing

     

    I am able to enter a check for $75, add another payment method to put a negative -$25 On Account, then enter a $50 gift.  This results in the gift and leftover money on account.

    So is ticketing unable to grab this leftover $25?

    If ticketing is unable to process money that started in Development, are they able to process the $75 themselves without adding a performance?

    From: Shelley Salinas <bounce-shelleysalinas8221@tessituranetwork.com>
    Sent: 12/11/2012 3:02:08 PM

    From my experience we’ve comped the sponsor tickets and kept all of the money in the contribution module. I have a pricetype for sponsor comp so we can track their benefits that way.  But you are correct that money can only go from Ticketing to Development, not the other way around after you’ve entered the money as a contribution.

     

    Shelley Salinas

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Katherine Kerr
    Sent: Tuesday, December 11, 2012 2:46 PM
    To: Shelley Salinas
    Subject: [Tessitura Development Forum] Placing money on account from Devo to Ticketing

     

    Hi!  I am wondering if anyone could give me a procedure for putting money on account from the Development side to be used by ticketing.  Marketing and Development worked together on a small campaign and part of the money that corporations give will be a donation, but part of it will go toward the purchase of tickets to the show they are sponsoring.  Normally, we would process the ticket portion first and put the money to be used by Devo On Account and pull it from there.  Unfortunately, we've done this a little bass-ackwards and will be receiving the funds before we know when they want tickets for, how many, etc so I will need to put the money in through an EFT and place the amount to go to tickets On Account.  I have attempted this several ways in the TEST environment, but with no success and I can't seem to find anything that explains how to do this from the Development side.  Any help would be greatly appreciated.  Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!