Placing money on account from Devo to Ticketing

From my experience we’ve comped the sponsor tickets and kept all of the money in the contribution module. I have a pricetype for sponsor comp so we can track their benefits that way.  But you are correct that money can only go from Ticketing to Development, not the other way around after you’ve entered the money as a contribution.

Hi!  I am wondering if anyone could give me a procedure for putting money on account from the Development side to be used by ticketing.  Marketing and Development worked together on a small campaign and part of the money that corporations give will be a donation, but part of it will go toward the purchase of tickets to the show they are sponsoring.  Normally, we would process the ticket portion first and put the money to be used by Devo On Account and pull it from there.  Unfortunately, we've done this a little bass-ackwards and will be receiving the funds before we know when they want tickets for, how many, etc so I will need to put the money in through an EFT and place the amount to go to tickets On Account.  I have attempted this several ways in the TEST environment, but with no success and I can't seem to find anything that explains how to do this from the Development side.  Any help would be greatly appreciated.  Thanks!

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From my experience we’ve comped the sponsor tickets and kept all of the money in the contribution module. I have a pricetype for sponsor comp so we can track their benefits that way.  But you are correct that money can only go from Ticketing to Development, not the other way around after you’ve entered the money as a contribution.

Hi!  I am wondering if anyone could give me a procedure for putting money on account from the Development side to be used by ticketing.  Marketing and Development worked together on a small campaign and part of the money that corporations give will be a donation, but part of it will go toward the purchase of tickets to the show they are sponsoring.  Normally, we would process the ticket portion first and put the money to be used by Devo On Account and pull it from there.  Unfortunately, we've done this a little bass-ackwards and will be receiving the funds before we know when they want tickets for, how many, etc so I will need to put the money in through an EFT and place the amount to go to tickets On Account.  I have attempted this several ways in the TEST environment, but with no success and I can't seem to find anything that explains how to do this from the Development side.  Any help would be greatly appreciated.  Thanks!

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This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!