Hello!
Does anyone have experience using TNEW for non-paid event ticketing? Would you recommend using it? We're thinking of using it for an event that's a donor benefit as a way of tracking who attends, rsvps, etc.
Hi Michael,
We (well, the school) has used it for open house trial class (free) signups. Seems to work pretty well.
Cheers,
Michaela
Kansas City Ballet Development Department is also looking at creating online forms for RSVPs. Would anyone be willing to share a link to your form? We would love to take a look at what you have created. :-)
Thanks,
Marie
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Marie F. Kocher | Development Operations & Data Specialist
Kansas City Ballet | Todd Bolender Center for Dance & Creativity
500 W. Pershing Road, Kansas City, MO 64108
816.216.5582 (D) | 816.931.2232 x1382 (O) | 816.931.1172 (fax)
www.kcballet.org
Marie, do you use WordFly? They have something called "pages" which might help with this specific need. The trial classes we do require a registration for a free event so it's not exactly a form.
https://support.wordfly.com/hc/en-us/articles/360000009583-RSVP-Pages-How-to-create-test-publish-and-view-results
I think you can even link it up to Tessitura https://support.wordfly.com/hc/en-us/articles/360001088443-How-to-setup-Tessitura-responses-for-Pages
We do use WordFly. I believe that my Director of Marketing has been chatting with WordFly about extending the function of "Pages" to include a tie-back to the Tessitura record connected with the email account which received the email.
If you are using pages, are you able to link to the Tess records or do an export/import of the RSVPs back into Tess?? If so, how often are you doing the export/import? Or are you using WordFly Pages as an additional mode of collection and thus a separate tracking from Tess? Lastly, do you put the RSVPs into Tess as Activities and/or Elevated Event Attendance at all?
Hi Marie,
We do not currently use pages, it is functionality I've been looking into, I suggested it as it just seemed to fit your question better than the free trial class registration we do in TNEW. My understanding from what I have read (the second article I included) is that yes, you can get this information back into Tessitura.
Sorry I can't be more help in that direction.
--M
At the moment, we are looking at creating an online form for RSVPs which will then send a "receipt" to the customer/invitee and then a copy to our rsvp@kcballet.org email account. Although I assume he has exhausted this, I have sent the link about WordFly pages going back into Tess to my Mktg Director. Thanks for the info.
It’s possible our registration concept might work for you. Let me see if I can create an example for you (minus the custom validations we have in place for age validation & waivers) so you can see how we can set it up in TNEW.
Thanks Michaela. Are you finding all of the information accurate and easy to find in Tessitura? One of the roadblocks we are facing is that high level donors will be getting this invite and we'd rather not force them to have to create a Tessitura log-in to RSVP. It will also be complicated for organizations, such as foundations and corporate sponsors, that get invited as well.
Our free trial class registration does require login, its really the only way we to connect the registrants to a household in the database. Like I was mentioning to Marie, if you are on WordFly (or I think Prospect2 as well) perhaps investigating their forms & pages.
We don't use this right now (although I have been investigating it) so if we wanted to do an RSVP with no sign in to Tessitura I would build a form in my CMS and drop it into a discrete page on our site, then do a manual update in Tessitura CSIs for those that it matters for. Otherwise we would have a nice excel guest list for the event.
Sorry I can't help more.
Thanks! We're using MailChimp so it's a no go on Word Fly or Prospect 2. It sounds like we'll have to do this manually.
Just as a heads up, to my knowledge, the link-back to Tess records from is not yet complete. WordFly is still working on this functionality. So to see the RSVPs through WordFly's pages, you will need to access the WordFly responses/reports from within WordFly, then manually record the information into Tess. I have heard that this functionality will be available sometime soon.
Thanks for checking into that Marie!
M