We are using the Revenue by Source and Appeal report (from the Campaign & Appeal folder) to evaluate the performance of individual membership appeals. It works great for us, provides the right kind of information.
Has anyone created a custom report that provides the same kind of information (total counts, total responses, total dollars raised, etc.), but in summary for all appeals? In other words, each and every one of your appeals are listed and the performance of each summarized, rather than detailing granular source code performance.
Thanks.
Hi Jeremy!
Have you tried the Campaign Revenue report? If you run this with grouping Appeal Type, Appeal, that might be handy. You do have to run this for a single campaign, but you will get all appeals toward that campaign.
Thanks!
Jeremy,
We have modified the existing Campaign Revenue Report so that you can select multiple campaigns and multiple appeals which can be run in detail mode or in summary mode (which sounds like what you want) it separates based on media types of Telemarketing, Phone and Email, but it also summarizes the success of all 3. It’s really quite a wonderful report!
Contact Jeanette Boudjouk at jboudjouk@smm.org if you’d like us to share it with you.
Marta
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Jeremy Dewey Sent: Wednesday, January 06, 2010 4:41 PM To: marta@smm.org Subject: [Tessitura Development Forum] Custom Appeal Summary Report
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Hey Jeremy,
I like using the Campaign Revenue Report for this purpose, too, but with the “Appeal Type, Appeal, List” grouping, so you can see the number of responses per source. Unfortunately, the bit of information this report is lacking out of the box is the total number of contacts, against which you can compare the responses, but minimal customization could include that info.
Rey
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Nick Barnett Sent: Wednesday, January 06, 2010 6:01 PM To: Rey Pamatmat Subject: Re: [Tessitura Development Forum] Custom Appeal Summary Report
From: Jeremy Dewey <bounce-jeremydewey4787@tessituranetwork.com> Sent: 1/6/2010 4:40:24 PM
Hi Jeremy,
Maybe I’m not understanding what you are asking, but the Revenue by Source and Appeal report already lists a summary for each appeal on the report and will list all appeals that had activity as long as you don’t select an appeal for the Appeal parameter (which is an optional parameter). There is also a total for all appeals listed at the very end of the report. If you set the Source Detail parameter to Source Group it will group sources instead of listing each individual source. And if you set the Appeal Detail parameter to Appeal, you’ll get one grouping for each appeal. The only thing you can’t do is select more than one campaign. So you will see the results of all appeals that brought in money for the one campaign you selected but you can’t see the results of all appeals across multiple campaigns.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com
Many thanks, everyone. Kevin, I un-selected the appeal, and Voila!--a near-perfect solution presents itself. I suppose I had ignored the fact that this item was "optional." This takes me miles closer to where I need to be.