Hi,
We are exploring possible new development department staffing structures that would provide better data management/list building support for our Development campaign managers. Do any of you have a departmental structure in which there is a single departmental manager who is responsible for Tessitura set-up and supervising data management and list building, and who oversees financial reconciliation and reporting? Or do you have a shared position with other departments? If so, we'd really appreciate hearing about how you manage and staff this. Thanks for any and all insight you can offer!
Hi Charlotte!
This is what I do at City Center, actually (under the title of "Database Coordinator"). I create many of the department's lists and extractions, do quite a bit of our reporting (though our VP and managers run many reports on their own), and do all of the department's gift entry. I also answer many of the Finance department's questions about our gifts.
I am strictly a Development officer. City Center does have an overall Tessitura Applications Manager, though,and I work with her a lot to make sure things are set up correctly. For example, Margaret sets up the funds and general ledger codes, but I will create all of the development Campaigns and Appeals.
In my biased opinion it works well. Part of the reason this position was created (as I understand it) was due to inconsistent gift entry, and that has not been a problem with everything going through one person.
Hope that helps.
-- Mike
Charlotte,
At City Opera we have one person (me) in Development who is responsible for Tessitura for Development. I would be glad to send you a detailed list of my duties, here's the summary:
setup/maintenance, some gift entry, staff training, lists, reports, customization, data entry protocols, data monitoring
I also do a few random things like coordinate the hiring of Development interns, primary liaison with Finance, liaise with IT for random IT issues, etc.
We also have a person with a similar function in our Marketing Department and we have staff in our IT department that help us with custom reporting if needed.
Our Development Department is 14 full-time staff and our Marketing Department about 10 full-time staff.
Dale
Here at Strathmore we combine financial and data management responsibilities. I do all the financial recording and reconciliations – I’m an accountant so this is a logical assignment. I am also the primary list/extraction person for development (although I rely heavily on my friends in marketing for the trickier ones). Unfortunately, I don’t have any programming knowledge, so while I can add items to certain tables, set up funds and G/L accounts, etc., I can’t design special reports – that would be a great addition. Because I also spent time in a previous life managing large antitrust document cases, I’ve had a lot of experience in working with databases and do most of the data entry for the development department with the hope of exercising some quality control over the development records. Development does work with Ticketing to try to establish some general guidelines, but we all know the issues related to lots of people creating records (both employees and patrons on line).
Finance tells me that having someone with accounting knowledge in development makes their lives a little easier.
P.S. I do this in three days a week, so it’s possible to structure a job to take advantage of part-time talent.
_______________
Julie P. Hamre
Development Associate
Strathmore Hall Foundation, Inc.
5301 Tuckerman Lane
North Bethesda, MD 20852-3385
301.581.5136; fax 301.581.5201
www.strathmore.org
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-----Original Message----- From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Charlotte Hussey Sent: Friday, October 16, 2009 5:23 PM To: Julie Hamre Subject: [Tessitura Development Forum] Data Manager for Development Hi, We are exploring possible new development department staffing structures that would provide better data management/list building support for our Development campaign managers. Do any of you have a departmental structure in which there is a single departmental manager who is responsible for Tessitura set-up and supervising data management and list building, and who oversees financial reconciliation and reporting? Or do you have a shared position with other departments? If so, we'd really appreciate hearing about how you manage and staff this. Thanks for any and all insight you can offer! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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Jayne Atkinson La Jolla Playhouse | Mgr of Development Operations 858| 550-1070 x 132
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Thanks to everyone for taking the time to share, this is very helpful!