Hi,
We are exploring possible new development department staffing structures that would provide better data management/list building support for our Development campaign managers. Do any of you have a departmental structure in which there is a single departmental manager who is responsible for Tessitura set-up and supervising data management and list building, and who oversees financial reconciliation and reporting? Or do you have a shared position with other departments? If so, we'd really appreciate hearing about how you manage and staff this. Thanks for any and all insight you can offer!
Charlotte,
At City Opera we have one person (me) in Development who is responsible for Tessitura for Development. I would be glad to send you a detailed list of my duties, here's the summary:
setup/maintenance, some gift entry, staff training, lists, reports, customization, data entry protocols, data monitoring
I also do a few random things like coordinate the hiring of Development interns, primary liaison with Finance, liaise with IT for random IT issues, etc.
We also have a person with a similar function in our Marketing Department and we have staff in our IT department that help us with custom reporting if needed.
Our Development Department is 14 full-time staff and our Marketing Department about 10 full-time staff.
Dale