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Email as a channel

Former Member
Former Member $organization
This is a survey - do your organizations use Email as a channel?

My Tess team has been fighting me on this for over a year now, however a large amount of our commitments comes via email, particularly from board and for events. Just would like to provide a list (apparently Email being an example channel in the Tessitura help documentation, and having a consultant ask for the information isn't enough proof that it is not only common, but a valid and necessary need).

Thanks in advance!

Carla Moy, Development Manager
92nd Street Y
212.415.5482
  • $organization

    Hi Carla,

    Not sure how much info you're looking for but we do have Email as a channel here.

  • Former Member
    Former Member $organization

    Yes, e-mail is a Channel at City Center.

    It is used for many Pledges; our Finance office is willing to accept e-mails as written commitments.

    -- Mike

  • $organization
    At the Met Opera Email has always been a channel.

    -----Original Message-----
    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Carla Moy
    Sent: Wednesday, September 10, 2014 1:01 PM
    To: McKinley, Leslie
    Subject: [Tessitura Development Forum] Email as a channel

    This is a survey - do your organizations use Email as a channel?

    My Tess team has been fighting me on this for over a year now, however a large amount of our commitments comes via email, particularly from board and for events. Just would like to provide a list (apparently Email being an example channel in the Tessitura help documentation, and having a consultant ask for the information isn't enough proof that it is not only common, but a valid and necessary need).

    Thanks in advance!

    Carla Moy, Development Manager
    92nd Street Y
    212.415.5482


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Former Member
    Former Member $organization

    Yes, we have Email as a channel at PNB. I can't speak to how often we use it, but we certainly accept emails as valid written pledges.

  • $organization

    We used email as a channel at Pacific Symphony.

     

    Michelle Wohlers

    Tessitura and Data Services Manager

     

    2014/2015 International Season:

    La bohème, Don Giovanni, Nixon in China,

    50th Anniversary Celebration Concert

    http://www.sdopera.com/tickets/onsale

    San Diego Opera
    233 A Street, Suite 500

    San Diego, CA  92101

    Phone: (619) 232-7636 

    Fax: (619) 231-6915

    www.sdopera.com

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Michael Mariano
    Sent: Wednesday, September 10, 2014 10:17 AM
    To: Michelle Wohlers
    Subject: Re: [Tessitura Development Forum] Email as a channel

     

    Yes, e-mail is a Channel at City Center.

    It is used for many Pledges; our Finance office is willing to accept e-mails as written commitments.

    -- Mike

    From: Carla Moy <bounce-carlalerman4285@tessituranetwork.com>
    Sent: 9/10/2014 11:51:37 AM

    This is a survey - do your organizations use Email as a channel?

    My Tess team has been fighting me on this for over a year now, however a large amount of our commitments comes via email, particularly from board and for events. Just would like to provide a list (apparently Email being an example channel in the Tessitura help documentation, and having a consultant ask for the information isn't enough proof that it is not only common, but a valid and necessary need).

    Thanks in advance!

    Carla Moy, Development Manager
    92nd Street Y
    212.415.5482


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    We use e-mail as a channel here at the Guthrie as well.

  • $organization
    We got some push back on this as well and found an easier work around was the media on the source. A source must be selected to book the gift, and the vast majority of gifts that come via email are in response to our email communications, so by including an email in the source media we can get pretty close to understanding this. Obviously it's not the same as choosing the channel (which would have a higher degree of specificity), but it got us closer.

    Hope that helps,
    Rob

    -----------------------------------------------------------------------------------------------------------
    ROB WISEMAN | ASSOCIATE DIRECTOR OF DEVELOPMENT - ANNUAL FUND | SEATTLE OPERA
    1020 JOHN STREET | SEATTLE, WA 98109
    206.676.5561 DIRECT | 206.389.7651 FAX | ROB.WISEMAN@SEATTLEOPERA.ORG

    -----Original Message-----
    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Carla Moy
    Sent: Wednesday, September 10, 2014 9:55 AM
    To: Rob Wiseman
    Subject: [Tessitura Development Forum] Email as a channel

    This is a survey - do your organizations use Email as a channel?

    My Tess team has been fighting me on this for over a year now, however a large amount of our commitments comes via email, particularly from board and for events. Just would like to provide a list (apparently Email being an example channel in the Tessitura help documentation, and having a consultant ask for the information isn't enough proof that it is not only common, but a valid and necessary need).

    Thanks in advance!

    Carla Moy, Development Manager
    92nd Street Y
    212.415.5482


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization

    We have an External Email channel. I just noticed that we don’t have an Internal Email channel but it would make sense to set that up too, if the request came from in-house. I think we just use a House channel for this one though.

     

    ~Karen

     

     

    _______________________________________________________
    Karen Diche
    Manager, Season Tickets
    Segerstrom Center for the Arts
    600 Town Center Drive, Costa Mesa, CA 92626
    T (714) 556-2122 x 4359   F (714) 755-7477   E KDiche@SCFTA.org

     

     

     

  • $organization
    Yes

    John Trimble
    Data and Prospect Manager
    Dallas Symphony Orchestra
    Schlegel Administrative Suites
    2301 Flora Street
    Dallas, Texas 75201

    214-871-4041 - phone
    214-981-2988 - fax
    j.trimble@DalSym.com
    www.dallassymphony.com

    To entertain, inspire and change lives through musical excellence
    -----Original Message-----
    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Carla Moy
    Sent: Wednesday, September 10, 2014 11:59 AM
    To: John Trimble
    Subject: [Tessitura Development Forum] Email as a channel

    This is a survey - do your organizations use Email as a channel?

    My Tess team has been fighting me on this for over a year now, however a large amount of our commitments comes via email, particularly from board and for events. Just would like to provide a list (apparently Email being an example channel in the Tessitura help documentation, and having a consultant ask for the information isn't enough proof that it is not only common, but a valid and necessary need).

    Thanks in advance!

    Carla Moy, Development Manager
    92nd Street Y
    212.415.5482


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization
    We have email in source descriptions as well, but when we call or send someone a letter or they email because they saw picked up a flyer (may or may not have been outside sourced), and they respond by email, that is where channel really comes into its own.

    John Trimble
    Data and Prospect Manager
    Dallas Symphony Orchestra
    Schlegel Administrative Suites
    2301 Flora Street
    Dallas, Texas 75201

    214-871-4041 - phone
    214-981-2988 - fax
    j.trimble@DalSym.com
    www.dallassymphony.com

    To entertain, inspire and change lives through musical excellence
    -----Original Message-----
    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Rob Wiseman
    Sent: Wednesday, September 10, 2014 1:31 PM
    To: John Trimble
    Subject: RE: [Tessitura Development Forum] Email as a channel

    We got some push back on this as well and found an easier work around was the media on the source. A source must be selected to book the gift, and the vast majority of gifts that come via email are in response to our email communications, so by including an email in the source media we can get pretty close to understanding this. Obviously it's not the same as choosing the channel (which would have a higher degree of specificity), but it got us closer.

    Hope that helps,
    Rob

    -----------------------------------------------------------------------------------------------------------
    ROB WISEMAN | ASSOCIATE DIRECTOR OF DEVELOPMENT - ANNUAL FUND | SEATTLE OPERA
    1020 JOHN STREET | SEATTLE, WA 98109
    206.676.5561 DIRECT | 206.389.7651 FAX | ROB.WISEMAN@SEATTLEOPERA.ORG

    -----Original Message-----
    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Carla Moy
    Sent: Wednesday, September 10, 2014 9:55 AM
    To: Rob Wiseman
    Subject: [Tessitura Development Forum] Email as a channel

    This is a survey - do your organizations use Email as a channel?

    My Tess team has been fighting me on this for over a year now, however a large amount of our commitments comes via email, particularly from board and for events. Just would like to provide a list (apparently Email being an example channel in the Tessitura help documentation, and having a consultant ask for the information isn't enough proof that it is not only common, but a valid and necessary need).

    Thanks in advance!

    Carla Moy, Development Manager
    92nd Street Y
    212.415.5482


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Former Member
    Former Member $organization
    We also use E-mail as a channel.

    Amy S. Lampi
    Associate Director of Development
    Alley Theatre
    713-315-3363 | amyl@alleytheatre.org

    -----Original Message-----
    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Carla Moy
    Sent: Wednesday, September 10, 2014 11:56 AM
    To: Amy Schwab Lampi
    Subject: [Tessitura Development Forum] Email as a channel

    This is a survey - do your organizations use Email as a channel?

    My Tess team has been fighting me on this for over a year now, however a large amount of our commitments comes via email, particularly from board and for events. Just would like to provide a list (apparently Email being an example channel in the Tessitura help documentation, and having a consultant ask for the information isn't enough proof that it is not only common, but a valid and necessary need).

    Thanks in advance!

    Carla Moy, Development Manager
    92nd Street Y
    212.415.5482


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization

    Yes we do! Lots of our orders don't involve phones at all -- student performance reservations, administration requests, etc.

  • $organization
    Hi Carla,

    Yes we use Email as a channel - this helps us source the relevant email if need be (we pretty much file everything here) and lets us know what kind of communication the patron is comfortable with.

    We schedule the Fund Activity Report weekly so it makes for interesting stats to see how much comes through web, mail and emails etc.

    Cheers
    Katherine

    Katherine Chien
    Development Coordinator

    MELBOURNE RECITAL CENTRE
    Cnr Southbank Blvd and Sturt St, Southbank VIC 3006
    E:    katherine.chien@melbournerecital.com.au
    W:  www.melbournerecital.com.au






    -----Original Message-----
    From: Carla Moy [mailto:bounce-carlalerman4285@tessituranetwork.com]
    Sent: Thursday, 11 September 2014 2:56 AM
    To: Katherine Chien
    Subject: [Tessitura Development Forum] Email as a channel

    This is a survey - do your organizations use Email as a channel?

    My Tess team has been fighting me on this for over a year now, however a large amount of our commitments comes via email, particularly from board and for events. Just would like to provide a list (apparently Email being an example channel in the Tessitura help documentation, and having a consultant ask for the information isn't enough proof that it is not only common, but a valid and necessary need).

    Thanks in advance!

    Carla Moy, Development Manager
    92nd Street Y
    212.415.5482


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization
    We use email as a channel and I choose that option often for web gifts.

    Michael Joyal
    Royal Manitoba Theatre Centre
    Direct 204 954 6411

    -----Original Message-----
    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Carla Moy
    Sent: September-10-14 11:58 AM
    To: mjoyal@royalmtc.ca
    Subject: [Tessitura Development Forum] Email as a channel

    This is a survey - do your organizations use Email as a channel?

    My Tess team has been fighting me on this for over a year now, however a large amount of our commitments comes via email, particularly from board and for events. Just would like to provide a list (apparently Email being an example channel in the Tessitura help documentation, and having a consultant ask for the information isn't enough proof that it is not only common, but a valid and necessary need).

    Thanks in advance!

    Carla Moy, Development Manager
    92nd Street Y
    212.415.5482


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!