Hello All,
I am working on an extraction for an invitation list. I have a combination of suppression and inclusion segments. Let me start off by saying that I am in a consortium environment.
One of my suppression segments identifies and suppresses those records which do not have our customer constituency. This segment is effecting one of my inclusion segments. My inclusion segment is a donor segment (looking for donors at a certain level). In our consortium, we have a script which updates/adds a customer constituency overnight. So when I add a donation to a new donor record, I do not need to manually add my customer constituency; the script will do it for me.
My suppression report tells me that 9 records are being suppressed from my donor segment because they do not have my customer constituency. My first thought is to recreate my segment in list manager, then adding the "does not have" customer constituency. I would hope to see the 9 records being suppressed. This does not produce any results.
I am looking for help in identifying those suppressed records. Any suggestions?
Could they be inactive records? They get taken out of List Manager automatically, but not Extraction Manager. If that's the case your idea of recreating your segment is good, but do so in a new Extraction instead of List Manager.
-- Mike
Marie,
In extractions after generating your counts open the extraction and select Save to list. Deselect all of your segments except the suppression segment. Save that segment to a list; this will make a critirealess list of the suppressed constituents. Create a second list that has the same criteria as your inclusion segment (the one with the contributions) and add a criterion that is List HAS the list you just created from extractions. That should give you everyone who was suppressed who qualifies for the segment. The only exception would be any inactive constituents (extractions by default include inactives and lists by default exclude the inactives).
Best,
Anna
Anna,
Thank you for that suggestion. It, however, gives me zero.
Marie
--
Marie Kocher | Development Assistant
Kansas City Ballet
Todd Bolender Center for Dance and Creativity
500 W Pershing Road
Kansas City, MO 64108
816-931-2232 x 1382 | 816-931-1172 (fax)
mkocher@kcballet.org
Buy tickets and enroll for classes: www.kcballet.org
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Anna Wessely Sent: Monday, March 24, 2014 12:51 PM To: Marie Kocher Subject: Re: [Tessitura Development Forum] Extraction Suppressions
From: Marie Kocher <bounce-mariekocher5698@tessituranetwork.com> Sent: 3/24/2014 10:17:54 AM
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Hi Marie,
Perhaps this is a long shot, but could some information be on an individual record and other information on a household? When I suppress a segment, I make sure I am including ALL HH affiliated accounts, for instance with board members I suppress the board acct, the board spouse acct and the board HH acct. Then if one of those accts fall in another segment, I know I won’t be accidentally including them. This might explain why you don’t see those accts when you save the suppression list and the other list and cross reference them.
T.C. Brown
Database Administrator
412.392.4834
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Marie Kocher Sent: Monday, March 24, 2014 3:08 PM To: TC Brown Subject: RE: [Tessitura Development Forum] Extraction Suppressions