Hello All,
I am working on an extraction for an invitation list. I have a combination of suppression and inclusion segments. Let me start off by saying that I am in a consortium environment.
One of my suppression segments identifies and suppresses those records which do not have our customer constituency. This segment is effecting one of my inclusion segments. My inclusion segment is a donor segment (looking for donors at a certain level). In our consortium, we have a script which updates/adds a customer constituency overnight. So when I add a donation to a new donor record, I do not need to manually add my customer constituency; the script will do it for me.
My suppression report tells me that 9 records are being suppressed from my donor segment because they do not have my customer constituency. My first thought is to recreate my segment in list manager, then adding the "does not have" customer constituency. I would hope to see the 9 records being suppressed. This does not produce any results.
I am looking for help in identifying those suppressed records. Any suggestions?
Could they be inactive records? They get taken out of List Manager automatically, but not Extraction Manager. If that's the case your idea of recreating your segment is good, but do so in a new Extraction instead of List Manager.
-- Mike