Pledge Overpayments

I do the same thing.

When a donor pays more than the expected payment on a pledge, I make a separate entry as well. For a credit card transaction, I enter the entire payment and the place the “overage” on-account. For a check I make one entry for the appropriate payment and a second entry with the same check number for the additional amount. Rarely and only with a supervisor/donors approval will I increase the pledge amount to reflect the TOTAL paid.

I know I am not providing a different approach, but sometimes it is good to know that others operate similarly.

Thanks,

Hello!

We recently received a gift that was meant to count toward a donor's pledge, but the gift was actually $500 more than the original pledge amount. 

We ended up fulfilling the pledge, placing $500 'On Account', and processing the remaining $500 like a separate gift entry, but the process felt a little clunky, and I'm just wondering if other organizations have come across this, and how y'all have handled it?

Thank you!

Tele Durham

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I do the same thing.

When a donor pays more than the expected payment on a pledge, I make a separate entry as well. For a credit card transaction, I enter the entire payment and the place the “overage” on-account. For a check I make one entry for the appropriate payment and a second entry with the same check number for the additional amount. Rarely and only with a supervisor/donors approval will I increase the pledge amount to reflect the TOTAL paid.

I know I am not providing a different approach, but sometimes it is good to know that others operate similarly.

Thanks,

Hello!

We recently received a gift that was meant to count toward a donor's pledge, but the gift was actually $500 more than the original pledge amount. 

We ended up fulfilling the pledge, placing $500 'On Account', and processing the remaining $500 like a separate gift entry, but the process felt a little clunky, and I'm just wondering if other organizations have come across this, and how y'all have handled it?

Thank you!

Tele Durham

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

I reference the entire payment at that time in the Ack. If necessary, I reference the portion which completed their pledge and continue to thank them for the additional amount.

Thank you both for the additional insight! I have another quick question about sending acknowledgements for these gifts; do y'all send two separate acknowledgements, or do you manually combine the gifts into one letter. Or, is there some way to link the gifts to one acknowledgement letter in Tessitura?

Thanks again!

Tele