Hello!
We recently received a gift that was meant to count toward a donor's pledge, but the gift was actually $500 more than the original pledge amount.
We ended up fulfilling the pledge, placing $500 'On Account', and processing the remaining $500 like a separate gift entry, but the process felt a little clunky, and I'm just wondering if other organizations have come across this, and how y'all have handled it?
Thank you!
Tele Durham
We pay off the initial pledge and then enter a second gift for the additional amount. We use a different source code for the additional portion than we do for the pledge payment.
Katie Kerr
Accounts Receivable & Systems Manager
Pittsburgh Public Theater Corporation
621 Penn Avenue
Pittsburgh, PA 15222
412-316-8200 ext 718
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Tele Durham Sent: Wednesday, August 14, 2013 11:58 AM To: Katherine Kerr Subject: [Tessitura Development Forum] Pledge Overpayments
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Thank you both for the additional insight! I have another quick question about sending acknowledgements for these gifts; do y'all send two separate acknowledgements, or do you manually combine the gifts into one letter. Or, is there some way to link the gifts to one acknowledgement letter in Tessitura?
Thanks again!
Tele