Hello!
We recently received a gift that was meant to count toward a donor's pledge, but the gift was actually $500 more than the original pledge amount.
We ended up fulfilling the pledge, placing $500 'On Account', and processing the remaining $500 like a separate gift entry, but the process felt a little clunky, and I'm just wondering if other organizations have come across this, and how y'all have handled it?
Thank you!
Tele Durham
That's a perfectly acceptable way to handle an overpayment.
It's also possible to adjust the existing pledge first and then pay it, but our Finance department does not want us to do that. They want us to stick to the pledge amounts in writing, and overpayments rarely come with a revised pledge form. ("Dear Development: I meant to give you $500 more the whole time.")
-- Mike
Great! Thank you! Our Finance department is the same in not wanting us to alter our original pledges in any way. Thanks again for the feedback!