Allow the facility to mark limited view seats on a show by show basis. Also would allow to add ADA seats on a show by show basis, such as if ASL if available for one show, but not another.
From Maureen Cotellese (Past Member) via Seat Types Applied on a Per Performance Basis
Requesting there be a way to apply seat types or something similar on TNEW on a per performance basis so special messaging can be displayed. Similar to wheelchair/companion types. Example: having seats designated for sign interpreter for only performances with a sign interpreter.
And per John A. Moskal II
Additionally useful for situations where a seat might be a partially obstructed view for one performance due to staging but a full view for another.
Brian Woolton via Changing Seat Type By Performance and not at Facility Level - Ideas - Developers Tessitura Community - Tessitura Network
This is a major headache for us. We have seats that are restricted view for some shows but not for others. We've had to leave them as the standard seat type and use a hold so we can only sell them over the phone Since 96% of our sales are online this is a big step backwards.
Jennifer Buzzell via Changing Seat Type By Performance and not at Facility Level - Ideas - Developers Tessitura Community - Tessitura Network
Please reconsider an enhancement request that has been a headache for many of us for a long time.Either - #1 Change the way ADA seats (wheelchair and companion) are handled so they are no longer seat types but can still go through the API to the web labelled as Wheelchair and Companion seatsor #2 Allow a seat type to be changed BY PERFORMANCE instead of facility.Why? Many reasons- it is totally legal to open WC/C seats to everyone once the house is sold out. HOWEVER on the website people only see they are wheelchair seats and they don't purchase them because they think they are not supposed to. If we could change the seat type by performance we could solve this problem.- Sometimes a wheelchair seat is purchased without a companion, and then you have an orphaned companion seat - you should be able to change that seat just for that one performance.- It is an even LARGER problem now than before as almost 100% of our single tickets are sold online. People rarely call the box office. So of course we have instructed the box office associates to sell those first, we don't get enough volume for that and the seats go empty.This is cited here https://community.tessituranetwork.com/tessitura_software_forums/f/tessitura_technical-9/22414/change-seat-types-by-performance-for-ada-purposes/64161?_ga=2.148741111.1798799411.1663967551-1346834387.1656432841And here is a real life example from Facebook of a web user thinking they can't purchase the seats because they are marked wheelchair.
I bet if you asked the community this would get overwhelming feedback.I know the infrastructure makes this difficult but when has that ever stopped Tessitura from doing something?
From Keith Bursnall
Reconfigure Seat Code functionality to operate more like Allocations
Many of our performances will require different Seat Code information due to filming, restrictions due to the set, or simply because the audiences for opera have different expectations to those for ballet.
Changing the Seat code functionality so that it's associated by Seat/Perf (as allocations operate) would be extremely useful and would allow us to sell all seats via the website (instead to being forced to hold certain seats for sale only via the Box Office).
I wrote a spec ages ago (which I have attached).
Enhancement Proposal for Seat Codes.pdf