Hope everyone is well and wish you all good health.
We are looking about adding our volunteers into Tessitura. Does anyone currently do so?
With all of this downtime during closures, it might be wise for us to tackle such a project now.
Thanks,
Janis
Yes Shedd adds the volunteers to tessitura. We've created a special constituency that allows us to track participation and when they end their term we just deactivate the constituency
Hi! We at Sydney Living Museums do keep vollies as constituents in Tessi but purely for the purpose of allowing them access to benefits (eg free entry to our properties) and e-news sent via Wordfly. We have a VOL constituency which triggers member benefits via a pricing rule when they purchase tickets online/front of house. Our development team also see the vollies as a strong possible donor/bequest group, though the politics around this is still to be resolved. We do a monthly manual update of the vollie records (mostly to capture new ones or those that have left and have no more benefit entitlement). The volunteer program itself, eg rosters and recruitment, is managed through a separate system, Volgistics, which seems fit for that purpose.
Yes, we at The Historic New Orleans Collection have all of our volunteers in Tessitura with a special constituency that gives them access to discounted tickets to events. We also use Activities to track their RSVPs to things like the annual volunteer luncheon and special volunteer trips. Before we shut down we were also in the middle of a custom build with Tessitura to track the hours that our volunteers work (since that has all been in an Excel spreadsheet to date).