Hi all!
I have a ticket open with Tessitura about this, but thought I'd post my question here as well! UVA has a student tickets program called "Arts$" that give students access to free tickets for certain performances. Ideally, they would go to the Arts$ page on our website and login with their student information. Once they have logged in, they will be re-directed to the tickets page where the free ticket/Arts$ price type will be activated on certain performances. Apparently this is what they have done in the past--however, I only have experience with typing in promo codes to trigger price types. What do I need to set up in Tessitura and TNEW to make this happen? Does anyone else "hide" their free student price type behind a student login? The student login is not associated with their Tessitura login (if they have one). Thank you for your help in advance!
-Olivia A.
Oliva, we have constituencies for our students that are connected to a specific student web mos. We set the constituency up in the TR_Constituency table, LTR_Constituency_Ranks, and finally TR_Web_Ranking. When you setup the MOS you will connect only the price type you want the students to have. If this is confusing we have a Student Constituency that gives students access to a Student Web MOS, which opens up student pricing for them. This is far easier in the long term than offers/promos and pricing rules. Those do work but if this the route long term I would go the constituency route.