Hi all!
I have a ticket open with Tessitura about this, but thought I'd post my question here as well! UVA has a student tickets program called "Arts$" that give students access to free tickets for certain performances. Ideally, they would go to the Arts$ page on our website and login with their student information. Once they have logged in, they will be re-directed to the tickets page where the free ticket/Arts$ price type will be activated on certain performances. Apparently this is what they have done in the past--however, I only have experience with typing in promo codes to trigger price types. What do I need to set up in Tessitura and TNEW to make this happen? Does anyone else "hide" their free student price type behind a student login? The student login is not associated with their Tessitura login (if they have one). Thank you for your help in advance!
-Olivia A.
Hi Olivia!
We have been having this exact same struggle. Our university wants to apply a Single Sign On option to TNEW but we were told that it was not possible by Tessitura. So instead we are providing event links that automatically trigger a promo code by adding ‘?promo=PROMOCODE’ to the end and then promoting those student links on a University-controlled website where Single Sign On is available. However once they follow those links, they will still need to either log on or create an account to complete their purchase.
This is not a perfect set up so I would love to hear others experience with this as well!
-Jenn