Hello,
We're about to make our first Gift Aid claim and looking through the documentation isn't helping :(
So we're looking to you! Is there anyone out there with documentation on the claim process that they'd be happy to share or could point us in the right direction.
One of our declarations is showing as out of scope too and I just can't see why. Has anyone else had anything like this? They live in the UK, we have their declaration and everything in Tessitura looks correct.
Any help would be greatly appreciated!
Thank you,Kyle
HI Kyle, Cameron and Lauren,
Let me know if I can help in anyway - I have some outline slides I'd be happy to share? Or indeed also happy to arrange a quick call to run you through the process/take a look at in-scope/out of scope parameters.
I'll drop you all an email after the weekend - but feel free to reach out too!
Best wishes
Ellie