Booking protection for non-refundable tickets

Hi Brendan - I know a handful of your colleagues use Booking Protect who is a partner and integrated with Tessitura. If no one pipes up from one of those organizations here I can see if I can dig up some contacts for you.

Best,

Heather

Hi Brendan,

Yes, we're also investigating and considering ticket protection services such as Booking Protect and Secure My Booking.

I have spoken with both companies in the past couple of weeks. Chances are that we will look to move forward with one of them after we've consulted internally about what partnering with either would give us and our customers.

We aren't though using either so if anybody else is willing to share their direct experience of working with either, I'd also be keen to hear.

Thanks,

James

Hi Brendan!

We have Booking Protect set up, so do get in touch if you'd like to discuss with the team here at Wales Millennium Centre. 

All best, Katie

Hi Katie, 

That's great to hear.

I'd be keen to discuss with you and/or the team at WMC if possible and you have time the week after next?

Best,

James

Hi Brendan & James

We have recently implemented Booking Protect at Birmingham Hippodrome and would be happy for you to get in touch if we can help. 

Many Thanks

Ryan

That would be great Ryan, thanks ever so much.

My email is james.broderick@sadlerswells.com if you're able to speak today or in a week or so?

Thanks so much Katie, I'll drop you an email! :-) 

Thanks very much Heather!

Hi Ryan and James

Ryan that would be great, it would be really valuable to get a few perspectives on it. James is would be great to speak to you also, just to see what your thoughts were after meeting both. 

I'm away now until next week, would it be ok if I emailed you both then? My email is b.douglas@everymanplayhouse.com or I can check back on here when I'm back in the office on the 6th.

Thanks again for getting back to me about this, it's much appreciated.